Wd my passport 1 tb

pyeter

Honorable
Jun 13, 2012
2
0
10,510
Hello, I have wd my passport 1tb. The first day I bought the device I tried to copy a file which contains many sub-files and with a capacity of 10GB. At first it started to copy the files but then it stopped saying that it may be because of an internal error. I tried several time with a files that have smaller capacities like 2GB but it continued the same error.
Please advice me with this error. Thanks.
 
Have you tried reformatting the external drive, running a disk check, testing it with other computers, and other drivers? Have you looked up, "problems with xxxx external hard drive", replacing xxxx with its model number?
 

pyeter

Honorable
Jun 13, 2012
2
0
10,510
I have reformatted it and made a disc check, but did not try it in an other computer. And i looked up for the topics you have mentioned. Now I will try to see this device with another computer..