WD my passport and passport ultra not supported by win 8.1?

[sonarctica]

After i upgraded from 7 to 8, then my WD passport hdd's won't be accessed in win 8..

Either i get an error message saying that the format is not supported or it reacts like a hdd on it's deathbed which uses ages to get recognised and wont load into the folders in it..

Why does this happend?

 

[Bee_Dee_3_Dee]

Checked Device Manager?

 

[sonarctica]

What abnormal should i look for?

Cause i can open the drive and see it's stock programs, but i cannot copy anything to or from. And when i try to repair the disk, then i get the error that it cannot be repaired nor checked.

Had the same problem with the old WD my passport (phat) And all the problems started after i upgraded to win 8 :S

 

[wolffex]

go to western digital website and download the software and utilities for your hard drive. It could also be a driver issue. Have you tried using a different usb cable as well?

 

[Bee_Dee_3_Dee]

Also,

Check permissions for the Drive. (Not fun if u r learning how to. But Google for simple explanations. Use YouTube too.)

 

[sonarctica]

Also,

Check permissions for the Drive. (Not fun if u r learning how to. But Google for simple explanations. Use YouTube too.)

Permissions for the drive?

go to western digital website and download the software and utilities for your hard drive. It could also be a driver issue. Have you tried using a different usb cable as well?

Downloaded the updater and it was up to date

This is how it sometimes boots and it can use ages to load anything.

 

[Bee_Dee_3_Dee]

Permissions for your the C drive are just fine after upgrading; because the installation (upgrade) took care of all of them.

But something like an extra external drive, and sometimes extra internal drive, may require that you set Permissions for that Drive and the folders on it. Because they have the permissions set already.

Google "How to check Folder Permissions on Win8 Drive".

The following looks ok:

http://www.addictivetips.com/windows-tips/take-ownership-of-files-folder-and-change-permissions-in-windows-8/


BE CAREFUL AND VERY PATIENT! it's as complicated as can be. but well worth learning. Be careful. You could loose data if not patient. read!

GL 🙂

 

[sonarctica]

But normally hdd's with permissions or not usually don't use 2 minutes for windows to load the files lol. Normally you will get a permission warning, but i get none.

 

[Bee_Dee_3_Dee]

@sonarctica,

What is the make and model number of your Motherboard?

Based on your last post, Legacy Drivers in Device Manager+Folder Permissions need checking. There could be one or more legacy drivers conflicting with (slowing down) accessing the WD passport. And "not accessible" may be due to folder permissions or the lack of.

1. Check Device Manager for Legacy Drivers. Meaning, see whether or not in Device Manager, if the "USB 3.0 Host Controller" or "USB 3.0 Root Hub" are using Microsoft Drivers. They should be using the Motherboard's Chipset/USB chip's drivers.

(As many as possible of all your Legacy Drivers should be updated; but focus on just USB 3.0 for now. See, Microsoft OSs these days always seem to install Legacy drivers for everything; but cool np; think of it as being just so that you can see the Names of all devices. Without Legacy Drivers they would not say anything but "Unknown" in a category called "Unknown". But, Nobody seems to ever update them. Let alone check for Updated updated Drivers. lol Ppl just keep building new PCs when all they really needed was to update Legacy drivers.lol Over time, Legacy Drivers can gradually make things worse because updated Drivers have fixes built in whereby Legacy drivers don't. I went months before realizing it with each MS OS after WinXP. But now, ALL of my devices that can be updated are updated. Just around 33% of all of them must remain Legacy Microsoft Drivers; all the others should be updated to Chip-set Drivers: if, you want optimal performance.)


2. As far as Folder Permissions (and this happened upgrading from Vista to Win7);
Right click Drive Letter (K), select Properties, and Go to Security Tab;
and you may see in the box under "Group or user names" that your user, is not listed; and/ or that one or more enigmatic user names ARE listed. If so, add your user, plus give it all permissions. You may have to take Ownership 1st in the advanced section. And that, is the really tricky part.


Also because you upgraded from Win7 to Win8.1, check MSConfig's Start-ups.


GL 🙂

 

[sonarctica]

Ain't got anything to do with the mobo (Maximus VI hero) as it worked just fine before i upgraded from win 7. It's after i got win 8.1 that the problems started.

But the weird thing is that my sister's laptop boots it up and even get a popup saying it's installing the hdd, and she also has 8.1

 

[Bee_Dee_3_Dee]

Found drivers for the two "Other devices" devices?

What are they?

 

[sonarctica]

If i knew what it was for, then i would have gotten the drivers already 😛 But i think they are the cause.

 

[Bee_Dee_3_Dee]

is the following your mb?
http://www.newegg.com/Product/Product.aspx?Item=N82E16813132125

oops! i mean:
http://www.newegg.com/Product/Product.aspx?Item=N82E16813131989&cm_re=Maximus_VI_hero-_-13-131-989-_-Product

if it is, then DL:
http://www.asus.com/us/Motherboards/MAXIMUS_VI_HERO/HelpDesk_Download/

 

[sonarctica]

Dl what? You didn't specify what i should download. You only linked to the dowjnload page, not to the specific software i need to get.