Question Wd my passport ultra not powering up

Apr 1, 2020
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Hi Guys,
A desperate guy speaking here.
My Wd hard drive stopped working 1 day ago. Basically when I connect it to my pc it does not power up (no light, no spin). Unfortunately this is the worst period for this kind of issue because of the quarantine (I am in Italy). I really need the file inside the hard drive and I was not able to backup them because I was not allowed to go physically to work (where my workstation is) during the last 3 weeks. I guess that is a connection port issue because:
  1. 3 weeks ago my hard drive was not powering up;
  2. I used another cable and it worked fine again after few attempts of connecting / disconnecting;
  3. It worked fine for a bit even with the original cable but now is not powering on anymore, even using the other cable.
  4. I tried just to power it on using a normal micro usb cable but it did not work.
Thanks for the help
FG
 

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