wd passport light is on but is not recognised and cannot access files

[gaz141]

Good afternoon western digital community

Just a small question about a really big problem i have posted previously and still has not been solved .

I currently have a western digital passport wd3200bmvu-11a04s0 I bought this drive a couple of years ago and had some problems with it , it was so frustrating that it’s been hidden away ever since.

Unfortunately it has a lot of stuff on it as you would expect and i want to get it off.

When I plug this drive in the power light comes on , that’s about it , there is no windows detection of the drive not even in the disc management section . It is not making any ‘clicking sound’ others have reported about this drive either.

I have run the quick and full western digital tests and both result in the drive being fine which I really don’t understand. The warranty has truly expired so I have opened it up to see if I can find a SATA cable and remove it that way but I can’t find a cable that will connect to this does anyone have any ideas ?? (picture in link )

http://community.wd.com/t5/image/serverpage/image-id/14387iE420B8D18EC8EECA/image-size/original?v=mpbl-1&px=-1

Also one more point as the hard drive is connected and tests are running etc it seems to get a little bit warm , also I’m not sure but I remember i used to hear a fan whirling away ,could this be the problem ?

One user has already suggested that i could convert it to sata by hardwire but he failed to reply . does anyone know if this is the case what type of sata cable would fit this hard drive ??

Thanks

 

[stevenpchurch]

Hi - I don't know about your specific model but I have a WD Passport that occasionally goes catatonic, too. Usually, if I simply unplug the power on the drive and then plug it in again, the system can access it. Mine also has a reset switch on the back. You could try that, but I have not had to use it on my drive. HTH.

 

[gaz141]

Hi - I don't know about your specific model but I have a WD Passport that occasionally goes catatonic, too. Usually, if I simply unplug the power on the drive and then plug it in again, the system can access it. Mine also has a reset switch on the back. You could try that, but I have not had to use it on my drive. HTH.

hi thanks for replying, this passport is only powered by the micro usb port , there is no reset buttons on the back of it or anything. when i plug it in the light comes on and thats about it, have run all the diagnostic programmes on western digital for this model and they all result in it being ok , yet it still cannot recognise it :/ pain in the a**

 

[Stormers61]

Hi all
I had the same problem and changed one setting. I could then access all data. See below
If 'mypassport' appears just go into properties/ hardware/ double click on WD mypassport/ Policies / then select 'Better Performance' instead of 'Quick removal'.
Harmless so maybe worth a try! It worked for me.

 

[techlife1]

Good afternoon western digital community

Just a small question about a really big problem i have posted previously and still has not been solved .

I currently have a western digital passport wd3200bmvu-11a04s0 I bought this drive a couple of years ago and had some problems with it , it was so frustrating that it’s been hidden away ever since.

Unfortunately it has a lot of stuff on it as you would expect and i want to get it off.

When I plug this drive in the power light comes on , that’s about it , there is no windows detection of the drive not even in the disc management section . It is not making any ‘clicking sound’ others have reported about this drive either.

I have run the quick and full western digital tests and both result in the drive being fine which I really don’t understand. The warranty has truly expired so I have opened it up to see if I can find a SATA cable and remove it that way but I can’t find a cable that will connect to this does anyone have any ideas ?? (picture in link )

http://community.wd.com/t5/image/serverpage/image-id/14387iE420B8D18EC8EECA/image-size/original?v=mpbl-1&px=-1

Also one more point as the hard drive is connected and tests are running etc it seems to get a little bit warm , also I’m not sure but I remember i used to hear a fan whirling away ,could this be the problem ?

One user has already suggested that i could convert it to sata by hardwire but he failed to reply . does anyone know if this is the case what type of sata cable would fit this hard drive ??

Thanks

First thing check how that HDD is formatted, Because Windows will detect NTFS and FAT format and you be able to get in your drive. If you have MAC and you formatted your HDD in ExFat system you will see this problem happening, therefore, in this case re-formatting your HDD in Fat or ntfs will do the trick.
thanks