Wdc wd20ears help

kzimdars

Honorable
Apr 11, 2012
3
0
10,510
External drive dropped off desk. drive is visible in device manager but not under my computer. Drive is found in disk management, but shows 0 bytes. I opened and removed drive and used usb hook up to see if it could be read, results same as above. any ideas how to get info off of drive?
 

xunicronx

Distinguished
Nov 2, 2007
292
0
18,810
I think the read/write heads are probably out of line. I am thinking you may have to have the harddrive professionaly recovered, but I am not sure. I am almost, but not 100 percent sure, the harddrive is permanently damaged. Maybe one thing you can try is to switch the motherboard from another similar harddrive to this one and maybe you can try to recover the data that way.
 

RealBeast

Titan
Moderator

If Recuva only saw the drive but no files, another motherboard will make no difference. I would try another file recovery program next: http://www.easeus.com/datarecoverywizard/ (free to try, gotta pay if it will recover stuff), and if that doesn't work you would need professional recovery in a clean room.