web site says cant validat identidy

[paty1]

I send money to family and friends in mexico on the web all the time with out a problem but since i got a new computer and was not able to back up my browsing history when i tryed sending it say we are unable to verify your identy what con i do to help the web site know its me

 

[SGUK]

I would go onto your old machine and going on internet options... Back-up your Internet Explorer security certificates and then re-import them onto your new machine.

A simple youtube video will be able to show you how to do this.

This should then hopefully confirm the identity.