Web site usage report in error?

raf

Distinguished
Apr 2, 2004
38
0
18,530
Archived from groups: alt.cellular.sprintpcs (More info?)

I awoke this (Sunday) morning to find that my current usage is
incorrect, as reported by www.sprintpcs.com. All categories of minute
usage (Anytime, Off-Peak, and PCS-To-PCS) took a large jump overnight.
However, because yesterday's usage applies to weekend (Off-Peak)
minutes, the used Anytime minutes should not have changed at all! (There
can be no roaming minutes, since my phone is set for Sprint PCS only.)

It appears to me that Friday's usage might have been posted a second
time in error. At least, that would explain the discrepancies perfectly.
(It's near the end of my monthly billing cycle and I'm over my plan's
allotment of anytime minutes, so I've been monitoring my usage quite
closely over the past week.)

This is the first time in three years that I've noticed a problem with
the numbers reported by the Sprint PCS web site. Is anyone else seeing
the same thing?
 

raf

Distinguished
Apr 2, 2004
38
0
18,530
Archived from groups: alt.cellular.sprintpcs (More info?)

I wrote:

> I awoke this (Sunday) morning to find that my current usage is
> incorrect, as reported by www.sprintpcs.com. All categories of minute
> usage (Anytime, Off-Peak, and PCS-To-PCS) took a large jump overnight.

Following a period later this morning during which the web site was
"Temporarily Unavailable," the reported minutes reverted to their
correct values. Obviously, this was a temporary anomaly. Sorry for the
alarmist post.
 
G

Guest

Guest
Archived from groups: alt.cellular.sprintpcs (More info?)

"RAF" <raf12147@hotmail-REMOVE.com> wrote in message
news:410cd33b$0$2849$61fed72c@news.rcn.com...
> I awoke this (Sunday) morning to find that my current usage is
> incorrect, as reported by www.sprintpcs.com. All categories of minute
> usage (Anytime, Off-Peak, and PCS-To-PCS) took a large jump overnight.
> However, because yesterday's usage applies to weekend (Off-Peak)
> minutes, the used Anytime minutes should not have changed at all! (There
> can be no roaming minutes, since my phone is set for Sprint PCS only.)
>
> It appears to me that Friday's usage might have been posted a second
> time in error. At least, that would explain the discrepancies perfectly.
> (It's near the end of my monthly billing cycle and I'm over my plan's
> allotment of anytime minutes, so I've been monitoring my usage quite
> closely over the past week.)
>
> This is the first time in three years that I've noticed a problem with
> the numbers reported by the Sprint PCS web site. Is anyone else seeing
> the same thing?

I don't check the usage on my three phones that often, but in checking it
now, nothing appears to be out of order.

Bob
 
G

Guest

Guest
Archived from groups: alt.cellular.sprintpcs (More info?)

In article <410cf7d1$0$2840$61fed72c@news.rcn.com>, raf12147@hotmail-
REMOVE.com says...
> I wrote:
>
> > I awoke this (Sunday) morning to find that my current usage is
> > incorrect, as reported by www.sprintpcs.com. All categories of minute
> > usage (Anytime, Off-Peak, and PCS-To-PCS) took a large jump overnight.
>
> Following a period later this morning during which the web site was
> "Temporarily Unavailable," the reported minutes reverted to their
> correct values. Obviously, this was a temporary anomaly. Sorry for the
> alarmist post.
>
>
>

Saturday nights are nights when system-wide maintenance takes place,
*especially* on the back-end systems, like minute tracking, billing,
stuff like that. Glad to hear it's back to normal for you. I'm certain
it was that overnight maintenance that created the temporary invalid
display.

--
RØß
O/Siris
-+-
"A thing moderately good is not so good
as it ought to be. Moderation in temper
is always a virtue, but moderation in
principle is always a vice."

Thomas Paine, "The Rights of Man", 1792