Question Webcam automatically turns off in low light conditions on Asus X415JA-EK508T laptop ?

Apr 28, 2021
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Hi everyone,

I recently purchased this laptop and have been using Discord to do video calls with the webcam and at a certain time of day when the light gets too low the camera automatically shuts off.

I have tested this with the built in Camera app of Windows 10 as well as Discord by turning on the room light, shining a torch etc and at a certain level of darkness (where I am actually still visible due to screen light etc) it completely shuts off until it detects an acceptable level again.

I have updated the camera driver and it is still happening and I cannot find any setting to change to disable this behaviour.

Any halp would be greatly appreciated to try and fix this problem.

Thanks!
 

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