On my network no matter what PC I am using, wired or wireless, I cannot seem to connect to uplay.ubi.com. I have checked on isitup.org and that says it's working. I have also had friends confirm that it is up. I've tried disabling firewall but that doesn't help. This happens on all browsers.
This has happened with a few other sites as well but they seem to be fine now. The site occasionally works for a couple hours but then goes down again.
I did a tracert in command prompt and this is the result:
C:\WINDOWS\system32>tracert uplay.ubi.com
Tracing route to lb-game2web.ubisoft.com [216.98.48.111]
over a maximum of 30 hops:
1 546 ms 19 ms 142 ms BThomehub.home [192.168.1.254]
2 161 ms 178 ms 19 ms 217.32.142.11
3 8 ms 9 ms 9 ms 217.32.142.78
4 11 ms 18 ms 9 ms host109-159-245-138.range109-159.btcentralplus.c
om [109.159.245.138]
5 13 ms 10 ms 11 ms 31.55.165.215
6 12 ms 10 ms 10 ms 31.55.165.109
7 19 ms 10 ms 68 ms acc2-xe-4-2-3.mr.21cn-ipp.bt.net [109.159.250.24
6]
8 51 ms 24 ms 77 ms core2-te0-4-0-0.ealing.ukcore.bt.net [109.159.25
0.131]
9 346 ms 21 ms 23 ms transit2-xe11-1-0.ealing.ukcore.bt.net [194.72.1
7.194]
10 177 ms 25 ms 241 ms t2c4-xe-10-3-0-0.uk-eal.eu.bt.net [166.49.168.45
]
11 168 ms 231 ms 244 ms xe-4-0-0.edge4.London2.Level3.net [212.187.201.1
25]
12 385 ms 162 ms * ae-0-11.edge3.London2.Level3.net [4.69.200.125]
13 27 ms 61 ms 128 ms ae-3-3.ebr1.Paris1.Level3.net [4.69.141.86]
14 180 ms 118 ms 171 ms ae-71-71.csw2.Paris1.Level3.net [4.69.161.82]
15 187 ms 566 ms 32 ms ae-2-70.edge5.Paris1.Level3.net [4.69.168.72]
16 52 ms 128 ms 155 ms ae5.par22.ip4.tinet.net [141.136.103.181]
17 190 ms 208 ms 331 ms xe-4-2-0.mtl10.ip4.tinet.net [141.136.107.125]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * ubisoft-gw.ip4.tinet.net [173.241.128.42] reports: Desti
nation net unreachable.
Trace complete.
If anyone has any idea what could be causing this problem please share. Thanks you in advance.
Also I apologise if this under the wrong category
This has happened with a few other sites as well but they seem to be fine now. The site occasionally works for a couple hours but then goes down again.
I did a tracert in command prompt and this is the result:
C:\WINDOWS\system32>tracert uplay.ubi.com
Tracing route to lb-game2web.ubisoft.com [216.98.48.111]
over a maximum of 30 hops:
1 546 ms 19 ms 142 ms BThomehub.home [192.168.1.254]
2 161 ms 178 ms 19 ms 217.32.142.11
3 8 ms 9 ms 9 ms 217.32.142.78
4 11 ms 18 ms 9 ms host109-159-245-138.range109-159.btcentralplus.c
om [109.159.245.138]
5 13 ms 10 ms 11 ms 31.55.165.215
6 12 ms 10 ms 10 ms 31.55.165.109
7 19 ms 10 ms 68 ms acc2-xe-4-2-3.mr.21cn-ipp.bt.net [109.159.250.24
6]
8 51 ms 24 ms 77 ms core2-te0-4-0-0.ealing.ukcore.bt.net [109.159.25
0.131]
9 346 ms 21 ms 23 ms transit2-xe11-1-0.ealing.ukcore.bt.net [194.72.1
7.194]
10 177 ms 25 ms 241 ms t2c4-xe-10-3-0-0.uk-eal.eu.bt.net [166.49.168.45
]
11 168 ms 231 ms 244 ms xe-4-0-0.edge4.London2.Level3.net [212.187.201.1
25]
12 385 ms 162 ms * ae-0-11.edge3.London2.Level3.net [4.69.200.125]
13 27 ms 61 ms 128 ms ae-3-3.ebr1.Paris1.Level3.net [4.69.141.86]
14 180 ms 118 ms 171 ms ae-71-71.csw2.Paris1.Level3.net [4.69.161.82]
15 187 ms 566 ms 32 ms ae-2-70.edge5.Paris1.Level3.net [4.69.168.72]
16 52 ms 128 ms 155 ms ae5.par22.ip4.tinet.net [141.136.103.181]
17 190 ms 208 ms 331 ms xe-4-2-0.mtl10.ip4.tinet.net [141.136.107.125]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * ubisoft-gw.ip4.tinet.net [173.241.128.42] reports: Desti
nation net unreachable.
Trace complete.
If anyone has any idea what could be causing this problem please share. Thanks you in advance.
Also I apologise if this under the wrong category
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