Question Weird computer crashing.

Jul 19, 2019
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Hey, so a few months ago I experienced a weird system failure/crash, all sounds stopped, however I was still able to interact with some applications like spotify but if i sent spotify to the background I was no longer able to interact with it at all, if I was ingame at the moment of the crash I could tab out and interact with portions of my desktop but once I tabbed back in I was unable to interact. If i was watching a twitch stream/youtube video at the time the video would become extremely laggy, going to a very low frame rate but it would keep running. If this happened I was unable to turn my computer off via the windows key and shut down, I also couldn't push the power button on my computer, the only way to turn the computer off was a by holding the power button in. This happened today in a game of PUGB with my friends, it was midway through a game and then all sound cut out however I could still play the game at full FPS for around 5 minutes until the game completely crashed and I had to restart, I was unsure if I could tab out of PUBG at that time so I just stayed ingame.

These only used to happen a couple of times a month, a few months ago but they have suddenly become more frequent, however I feel like this could just be a coincidence because im not sure anything like this could just randomly get more frequent. There is no "critical events" in the reliability monitor to suggest something is wrong. My computers temperatures are relatively high when play games (75C), but it has been like this for years and these crashes happen even in idle. So my guess is a HDD, RAM or motherboard failure as those are relatively old, however I have no idea about this type of stuff.

A system restore isn't really a option as I have no idea when these crashes started, I was going to do a factory reset but I figured there maybe another way to get around this problem. I have had alot of stuff installed over the years so a virus is a possibility however my anti-virus has never really picked anything up. I have also tried googling the problem but I have never found anyone with my specific problem only just general "crashes" which dont really help my case.

I can give any additional information surround my computer. Also im not really sure what category to put this situation in so I just put it into "System" if this post needs to be moved elsewhere please let me know.


Operating System - Windows 10 Home 64-bit
CPU - Intel Core i7 @ 3.60GHz
RAM - 16.0GB (Unknown)
Motherboard - MSI H81M-E34 (MS-7817) (SOCKET 0)
Graphics - NVIDIA GeForce GTX 1070 (ZOTAC International)
Storage - 931GB TOSHIBA DT01ACA100 (SATA ) 44 °C
 

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