Weird issue with cable or notebook

bomtempo

Reputable
Jun 14, 2015
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4,510
Hello, this is the first time that I didn't find a solution to my problem in this forum, so I had to start a new thread. I hope someone can help me.

I'm having a weird issue with my HP DV6 6190us.
It doesn't connect to my home's network through some cords, while others laptops do.
1) Using a cord with about 1.5 meters my HP connects easily to the network.
2) Using a cord with about 18 meters, it can't connect to the network. The LEDs don't even start blinking. If I try to run diagnosis, it says that the cable isn't plugged.

I have tested this longer cable with another laptop, a SONY VAIO, and it works flawlessly, and achieves the maximum speed of the network.

Does anyone know the solution?