[SOLVED] Weird "Onebox" modem/router is not connecting to its ISP

[Nortav]

Parents have a strange all in one Portuguese TV-wifi combo and it's refusing to connect to the internet. Logging into the router offers no real clues and I am at a loss what to do.

Interestingly, there is a emulated router login website which looks exactly the same as mine:
http://emuladores.jrodrigues.pt/onebox/reseau.html





Any help would be absolutely amazing

 

[xenthia]

Parents have a strange all in one Portuguese TV-wifi combo and it's refusing to connect to the internet. Logging into the router offers no real clues and I am at a loss what to do.

Interestingly, there is a emulated router login website which looks exactly the same as mine:
http://emuladores.jrodrigues.pt/onebox/reseau.html

However this is what I see:

https://imgur.com/a/or1MZ0M

View: https://imgur.com/a/or1MZ0M



Any help would be absolutely amazing

Hi if this is EXACTLY what you see on your router, then you need to configure its DHCP preferably into the 192.168.x.x. The tv is probably right to not work with that config.