Hey guys, I hope you all doing well.
I need some help with my desktop. For about 2 weeks now my system will randomly lose power so my screens, keyboard and mouse will switch off but my the case fans and the CPU fan will stay on when this happens the power button and reset button on the case do not work either. On my motherboard it has those quick diagnostic lights and when this happens the CPU light comes on.
Pc Specs
AMD Ryzen 3 2200G( bought in February 2018)
MSI A320M Pro-VD plus motherboard
Crucial balistix RAM 2666mhz( 4gb + 8gb)
240gb SSD Netac and a 2TB HDD.
Cooler master Elite 500v4 PSU( less than a year old)
Gigabyte gtx 970 oc
Raidmax Vortex V4 404 Case
Windows 11 64 bit
All drivers are up to date
Everything is still running at its factory defaults, I haven't overclocked it.
I initially thought it may have something to do with heat in the case as it see still has the stock cooler and the case itself is not the biggest so I pulled off the side panel but it doesn't seem to help. Without the Gigabyte GPU and just the onboard graphics I don't have this issue it runs fine. I even ran a stress test without the gpu, the temps got up to 60 degrees Celsius but it never switched off. When it does run with the gpu the temps are just below 60
When I put the gpu back in and booted up it ran fine for the first boot, I had the computer on for about 12 hours and I had gamed for about 6 hours, it never switched off.
The next day when I booted up again it ran for 2 hours and then the issue happened again. Sometimes it happens as a game is loading or while in gameplay and other times it can be while it's idling/ updating/ moving files between my hard drive.
I'm really confused now because my motherboard is telling me it's the CPU but to me it's looking more like a gpu issue.
Any assistance would be highly appreciated before I start buying new parts and thank you in advance
I need some help with my desktop. For about 2 weeks now my system will randomly lose power so my screens, keyboard and mouse will switch off but my the case fans and the CPU fan will stay on when this happens the power button and reset button on the case do not work either. On my motherboard it has those quick diagnostic lights and when this happens the CPU light comes on.
Pc Specs
AMD Ryzen 3 2200G( bought in February 2018)
MSI A320M Pro-VD plus motherboard
Crucial balistix RAM 2666mhz( 4gb + 8gb)
240gb SSD Netac and a 2TB HDD.
Cooler master Elite 500v4 PSU( less than a year old)
Gigabyte gtx 970 oc
Raidmax Vortex V4 404 Case
Windows 11 64 bit
All drivers are up to date
Everything is still running at its factory defaults, I haven't overclocked it.
I initially thought it may have something to do with heat in the case as it see still has the stock cooler and the case itself is not the biggest so I pulled off the side panel but it doesn't seem to help. Without the Gigabyte GPU and just the onboard graphics I don't have this issue it runs fine. I even ran a stress test without the gpu, the temps got up to 60 degrees Celsius but it never switched off. When it does run with the gpu the temps are just below 60
When I put the gpu back in and booted up it ran fine for the first boot, I had the computer on for about 12 hours and I had gamed for about 6 hours, it never switched off.
The next day when I booted up again it ran for 2 hours and then the issue happened again. Sometimes it happens as a game is loading or while in gameplay and other times it can be while it's idling/ updating/ moving files between my hard drive.
I'm really confused now because my motherboard is telling me it's the CPU but to me it's looking more like a gpu issue.
Any assistance would be highly appreciated before I start buying new parts and thank you in advance