Weird problem with USB

[andreww416]

So basically I have like 10 usbs on the computer (motherboard is foxconn aloe). My issue is that 2 on the front are like dead or something and it's causing a lot of problems. Whenever I plug something into one of these usbs, the computer will no longer detect my other usbs when I plug them into their original USB port. I'm just wondering how something like this happens and how I can fix the 3 usbs that no longer work on the computer.

 

[10tacle]

First, please list the details of your PC specs. Second, have you gone into device manager and checked to see if you have any yellow flags on your USB controllers?

 

[andreww416]

First, please list the details of your PC specs. Second, have you gone into device manager and checked to see if you have any yellow flags on your USB controllers?

Specs:
Mobo: foxconn aloe
HDD: Western Digital 931 GB
CPU: AMD Phenom II X4 945
GPU: AMD Radeon HD 7770
RAM 16 GB DDR3

Yes, I checked the USB controllers, one has a yellow flag but reinstalling it did nothing, says device descriptor request failed, otherwise I haven't found anything.

 

[10tacle]

That sounds to me like a corrupted Windows registry file associated with that device. Short of reformatting and reinstalling Windows, try running Registry Scanner and see if it finds anything. This is assuming it's not virus related.

 

[andreww416]

That sounds to me like a corrupted Windows registry file associated with that device. Short of reformatting and reinstalling Windows, try running Registry Scanner and see if it finds anything. This is assuming it's not virus related.

From what I'm reading registry scans aren't recommended by microsoft because they could mess up my device, do you know any trusted ones to use?

 

[10tacle]

Wait what? Windows says to not use their own registry scanner? (Scanreg.exe)

https://support.microsoft.com/en-us/help/183887/description-of-the-windows-registry-checker-tool-scanreg-exe

 

[andreww416]

Wait what? Windows says to not use their own registry scanner? (Scanreg.exe)

https://support.microsoft.com/en-us/help/183887/description-of-the-windows-registry-checker-tool-scanreg-exe

My bad lol sorry I'll use that thanks. They say no third party didn't know they had their own.

 

[andreww416]

Wait what? Windows says to not use their own registry scanner? (Scanreg.exe)

https://support.microsoft.com/en-us/help/183887/description-of-the-windows-registry-checker-tool-scanreg-exe

Didnt fix anything and I have no clue what else to try

 

[10tacle]

So that reduces things to two suspects: a bad USB controller on the motherboard or a virus. A scan of the latter will definitely narrow it down to a hardware failure if a virus scan runs clean.

 

[andreww416]

So that reduces things to two suspects: a bad USB controller on the motherboard or a virus. A scan of the latter will definitely narrow it down to a hardware failure if a virus scan runs clean.

Malwarebytes found nothing, just a bad controller I guess

 

[10tacle]

Last resort do a complete reformat of the hard drive and reinstall the OS. If the problem is still there, you know you have failing hardware.

 

[andreww416]

Last resort do a complete reformat of the hard drive and reinstall the OS. If the problem is still there, you know you have failing hardware.

Oh, I'm already having different problems, my whole hard drive just stopped working