Question Weird Windows 10 Issues after playing Monster Hunter: World ?

victorthelama

Prominent
Jun 19, 2019
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Recently, I got back into playing Monster Hunter World on my PC. I have a pretty good computer and can run the game fine. However, I notice after long sessions of gameplay (2+ hours), I wont be able to use many Windows features. For example, Wi-Fi networks wont show if I try to look for them, Task Manager doesn't populate Details and doesn't display any Performance information (All disk usage is at 0% and CPU and RAM are stuck at a random value), as well as various other issues.

When attempting to restart or shut down my PC after these issues begin, it takes a substantial amount of time for the PC to actually power off. I've tried running sfc /scannow, and it said some files were corrupt but couldn't be repaired. Could my hard drive be failing? Is this a different issue entirely? From what I can tell, this issue only happens when I play Monster Hunter World (granted I haven't tested it with other high-demanding games).

Specs:
AMD Ryzen 7 3700X
GeForce RTX 2080
32GB RAM
ROG STRIX BF-450
Windows and GPU driver are updated to the latest version
 

Ralston18

Titan
Moderator
Test with other "high-demanding" games.

If those games play well then the problem is with Monster Hunter.

If those games do not play well then the computer and/or its configuration is suspect.

Then you can use tools such as Reliability History, Event Viewer, Task Manager, and Resource Monitor to further investigate what your system is (or is not) doing.

Hard drives: Make, model, capacity, how full?
 
check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us/windows/forum/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)

check the hard drive for errors with its manufacturer´s tool and eventually update the firmware of it if available
 

victorthelama

Prominent
Jun 19, 2019
23
0
520
1
Test with other "high-demanding" games.

If those games play well then the problem is with Monster Hunter.

If those games do not play well then the computer and/or its configuration is suspect.

Then you can use tools such as Reliability History, Event Viewer, Task Manager, and Resource Monitor to further investigate what your system is (or is not) doing.

Hard drives: Make, model, capacity, how full?
Hard drive (OS) is a Samsung QVO 860 500GB. It's got about 50 GB of free space. The game runs off a separate m.2 solid state. I also looked into Event Viewer and I noticed some errors along the lines of "TaskMngr.exe has stopped communicating with Windows and was forced to quit". Got similar messages with WindowsSettings.exe.
 

victorthelama

Prominent
Jun 19, 2019
23
0
520
1
check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us/windows/forum/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)

check the hard drive for errors with its manufacturer´s tool and eventually update the firmware of it if available
Sorry, I forgot to mention that I ran a Windows Integrity check. Came back with no errors.
 

victorthelama

Prominent
Jun 19, 2019
23
0
520
1
check the Samsung drive with its tool Samsung Magician
Two things (sorry for the late reply, the issue stopped occuring until today)
1- This time the issue occured with Age of Empires 2 Definitive Edition
2- My boot drive is a SanDisk, not a Samsung as I originally though. My apologies.

Also, I uninstalled HP's printer update software and that seemed to stop the issue for a while, but as I said earlier it happened again today.
 

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