Weird Windows 10 Problem

Rivical

Distinguished
Jul 27, 2015
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I start up my computer and arrive at the lock screen.
Everything seems fine until I click to go to the password screen.
When I click to go to the password screen it acts like its going to go to the password screen then it loops back to the lock screen.
Sometimes during the loop it'll go black then go to the lock screen.
I've tried every solution I've found in google, but none of them work.
I even tried to factory reset, but it failed.
 
do you mean the screen the one before the desktop where you have to keep putting in a password that is related to a Microsoft account. If so when you do eventually get to the desktop type netplwiz into the run box ( not search box ) then click ok and follow any prompts . restart your pc and try again.... if this is the right answer for you make a note of what I said as windows sometimes blips and you might have to do it again sometime.
 

I would do that but I cant get past the lock screen hence why I made this post. I did see this solution, but sadly you cant access the run box from the lock screen.