welcome to windows 10! screen stuck

walfegood

Commendable
Jul 29, 2016
2
0
1,510
my desktop pc just stops at this screen and wont show a cursor or recognize my keyboard so i cant even click the next button so i am effectively locked out of my computer.
 

Colif

Win 11 Master
Moderator
If you don't have the win 10 installer, download the Win 10 media creation tool and use it to make a USB or DVD (your choice)

change boot order in PC so USB or DVD is first, hdd second
boot from installer
on second screen, after the language choices, choose repair this PC, not install
choose troubleshoot
choose advanced
choose start up repair - this will scan PC and ask for logon info. It might fix your stoppage

were you upgrading when it stuck or just starting for the day?
 

walfegood

Commendable
Jul 29, 2016
2
0
1,510


upgrading.

currently my computer is in repair mode trying to go back to a previous build