Ronald McDolan :
Sorry for the late reply I was outstationed for a week. I tried the lifeguard but it says Delete Partitions Error. Any other suggestions?
Edit: I also realized that the SMART status is Not Available for the my passport.
Ronald McDolan :
I tried the magic partition thing from the answers but It failed too. I think it's because the drive is write protected. Any suggestions?
Hi again, Ronald McDolan!
I'm sorry to say this, but my guess is that your Passport has failed.
If it appears in the Disk Management and has a drive letter to it, I'd suggest to run Windows' check disk using Command Prompt (cmd)
Run it as administrator and type chkdsk x: /r (where x is the drive letter assigned to your external HDD)
This might take a while because it finds and fixes bad sectors and recovers readable data on the drive.
Did you try to get the drive recognized with another computer though and format it there?
The unavailable SMART status may be because the enclosure or some piece of hardware on My Passport has failed and doesn't allow the software to communicate with the HDD, thus cannot read the SMART data.
My next recommendation would be to contact our tech support for further assistance.
They should be able to help you more, you can contact them by phone or e-mail:
http://support.wdc.com/contact/contact.asp?lang=en
Hope this helped! Good luck!
SuperSoph_WD