Western digital external hard drive problems

delphiman21

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Jan 21, 2013
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Drive was fine in XP, new computer with 7, USB plug-in shows "USB Device Not Recognized?" The driver is up to date, per driver upgrade site?
 

Brett928S2

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Jan 3, 2012
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Hi :)

Run a hard drive test in DOS...HIRENS CD etc, it sounds like a failing hard drive...

All the best Brett :)
 

delphiman21

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Jan 21, 2013
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I unplugged drive, plugged in to my laptop, runs fine?--Also XP?
 

hedwar2011

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Dec 3, 2011
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See if the info HERE will help you any. Seems to be a growing problem with WD's Elements drives. Could be why they aren't around anymore.
 

ronintexas

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Dec 10, 2012
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Do you still have the software that came on the drive? There are drivers for the drive located on the drives, and when removed, I have experienced this issue as well - not just hard drives, but USB sticks and other removal media.

Here is the WD Link for all models and drivers required:
http://wdc.custhelp.com/app/answers/detail/a_id/1708/session/L2F2LzEvdGltZS8xMzU4ODY2MDc3L3NpZC9ZbkN3RFhnbA%3D%3D#elementand30

If you need the SES driver - you can download it here:

http://wdc.custhelp.com/app/answers/detail/a_id/5419/session/L2F2LzMvdGltZS8xMzU4ODY2MjYyL3NpZC9ZbkN3RFhnbA%3D%3D

 

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