Question [SOLVED] Can't see GPU in device manager after install

[Serenetti]

SOLVED: Tried to install the wrong driver. Got correct driver. Thanks all

Everything was working 30 minutes ago until I reinstalled Windows 10 and went about installing drivers for my GPU when I ran into this error:

"NVIDIA installer cannot continue
The graphics driver could not find compatible graphics hardware."

I check device manager and see that my GPU is not even listed. It only shows Microsoft Basic Display Adapter as my display adapter. The card is seen by the BIOS.

Specs:
Mobo: Asus Prime 270-A
GPU: EVGA GTX970
OS: W10 Pro
Things I have tried:
Reseating the card. I put it into an open PCI slot, rebooted - nothing. Put back into original slot - nothing.
Reinstalling Windows (3x)
Updating the driver through device manager (the best driver is already installed)
Rebooting in Safe Mode
Changing BIOS to use integrated graphics, boot, reverting back, reboot - nothing
Enabling device manager to show hidden devices - nothing
Installing and reinstalling chipset drivers

Screenshots:
https://files.catbox.moe/m4gcgq.jpg

https://files.catbox.moe/utvatk.jpg

https://files.catbox.moe/zdc202.JPG

https://files.catbox.moe/dv49c9.JPG

Running out of ideas. Any suggestions?

 

[rgd1101]

install the motherboard chipset driver?

 

[Serenetti]

Yes, I have tried two different chipset drivers from Asus. I forgot to add that to my list of things attempted. Thanks for the suggestion, though.

edit:
I reread my OP and I did mention chipset drivers

 

[Bob.B]

Everything was working 30 minutes ago until I reinstalled Windows 10 and went about installing drivers for my GPU when I ran into this error:

"NVIDIA installer cannot continue
The graphics driver could not find compatible graphics hardware."

I check device manager and see that my GPU is not even listed. It only shows Microsoft Basic Display Adapter as my display adapter. The card is seen by the BIOS.

Specs:
Mobo: Asus Prime 270-A
GPU: EVGA GTX970
OS: W10 Pro
Things I have tried:
Reseating the card. I put it into an open PCI slot, rebooted - nothing. Put back into original slot - nothing.
Reinstalling Windows (3x)
Updating the driver through device manager (the best driver is already installed)
Rebooting in Safe Mode
Changing BIOS to use integrated graphics, boot, reverting back, reboot - nothing
Enabling device manager to show hidden devices - nothing
Installing and reinstalling chipset drivers

Screenshots:
https://files.catbox.moe/m4gcgq.jpg

https://files.catbox.moe/utvatk.jpg

https://files.catbox.moe/zdc202.JPG

https://files.catbox.moe/dv49c9.JPG

Running out of ideas. Any suggestions?

Where did the installer for w10 come from?

Why did you decide to reinstall w10?

 

[Serenetti]

Where did the installer for w10 come from?

Why did you decide to reinstall w10?

It came from Microsoft, direct download. I reinstalled Windows because I wanted a clean, snappy system, fresh registry, no lingering bloat - a clean slate. I do a reinstall every year to a year and a half.

 

[Bob.B]

It came from Microsoft, direct download. I reinstalled Windows because I wanted a clean, snappy system, fresh registry, no lingering bloat - a clean slate. I do a reinstall every year to a year and a half.

Assuming your putting the w10 installer on a flash stick can you try a different flash stick?

 

[rgd1101]

which nvidia driver are you trying to install?

 

[Serenetti]

Assuming your putting the w10 installer on a flash stick can you try a different flash stick?

I sure could, and not a bad idea but I'm not sure exactly what would change if I used a different drive.

 

[Serenetti]

which nvidia driver are you trying to install?

This was also in my OP. Version 342.01. It's the 9 series driver from Nvidia's website for the GTX 970.

 

[Bob.B]

I sure could, and not a bad idea but I'm not sure exactly what would change if I used a different drive.

Don't know it just takes a piece out of the mix.
Are you using rufus?

 

[Serenetti]

Don't know it just takes a piece out of the mix.
Are you using rufus?

Maybe? This flash drive is old.

 

[rgd1101]

this. the one from 2016?

GeForce 342.01 Driver | 342.01 | Windows 10 64-bit | NVIDIA

Download the English (US) GeForce 342.01 Driver for Windows 10 64-bit systems. Released 2016.12.14

www.nvidia.com

 

[Serenetti]

this. the one from 2016?

GeForce 342.01 Driver | 342.01 | Windows 10 64-bit | NVIDIA

Download the English (US) GeForce 342.01 Driver for Windows 10 64-bit systems. Released 2016.12.14

www.nvidia.com

SOLVED:
Yep, that's the one I was using. I saw "9 series" and assumed 970 was a part of that. It is not. I was using the wrong driver. 😩 Thanks for everyone's help