My husband ordered a used, not refurbished HP Compaq DC5700 Windows 7 Desktop PC from Ebay, the seller states it was tested and ran great! Well guess what? It won't start. A black screen states there's a "Non-System Disc or Disc Error Replace Strike any key, it won't let him open or install anything to fix it , ok what exactly does that mean? Did it come this way and the seller wanted free cash for his broken pc? damaged in 7 days of transit?