I gave, up a multi-million dollar com. could not let or help one middle age lady who had a lapse in memory one time when i went to sign in to a mailbox I had for years. The secrect ques., was answered correctly, my father has the same middle name for 76 yrs. now. I'm going to sign-up with google or yahoo I am so uoset I lost all my contacts, I am disabled and was making a little extra money doing surveys on-line, I also lost those contacts, it's just been a bad experience.