Question What is the problem with my laptop?

Startech_1

Commendable
Nov 13, 2016
3
0
1,510
0
Hi !
I have a dell 5575 with ryzen 5 2500U and Vega 8 mobile gfx
Since the first day the laptop is extremely sluggish.Starting takes about 3-4 minutes in fast boot mode.
It cannot even play CoD4 .There are drops to 2 fps suddenly.Every tasks overheats the laptop so much that it shuts down even at 40% battery.I have reinstalled windows .I have anti virus installed.There are no viruses whatsoever.What can i do about it?
I bought the laptop for $800 from dell.
Will istalling ssd help.I have ordered nvme 1.3
Are nvme m.2 slots compatible with 1.2 and 1.3 version of nvme?
 

helpstar

Illustrious
You should bring it back to the store and RMA it (warranty)

Did you install the drivers from Dell.com or AMD.com? Recommended is the Dell (manufacturer) driver for laptops.

How hot is your CPU getting?

NVME is backwards compatible
 

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