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What It's Like Watching a Computer Illiterate
- Thread starter Marcus Yam
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therabiddeer
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ssddx
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while it may be true that quite a bit of the population may not be as computer saavy as tom's readers the very same people might look at us techies in the same way. the older generations often times are more saavy when it comes to the basics.
how many of the tech's can honestly say you are as fluent in mechanical skills as either someone born in the 60's or the auto mechanic down the street? We all have our own little areas of expertise. of course some people just dont seem to get anything at all.
Just something to think on.
how many of the tech's can honestly say you are as fluent in mechanical skills as either someone born in the 60's or the auto mechanic down the street? We all have our own little areas of expertise. of course some people just dont seem to get anything at all.
Just something to think on.
guardianangel42
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[citation][nom]ssddx[/nom]while it may be true that quite a bit of the population may not be as computer saavy as tom's readers the very same people might look at us techies in the same way. the older generations often times are more saavy when it comes to the basics.how many of the tech's can honestly say you are as fluent in mechanical skills as either someone born in the 60's or the auto mechanic down the street? We all have our own little areas of expertise. of course some people just dont seem to get anything at all.Just something to think on.[/citation]
Very very true, which is why I am taking multiple Auto Shop and Metal shop classes on top of my engineering classes.
I would much rather be a jack of all trades and master of none than a specialist in a field that is extremely narrow in scope.
Very very true, which is why I am taking multiple Auto Shop and Metal shop classes on top of my engineering classes.
I would much rather be a jack of all trades and master of none than a specialist in a field that is extremely narrow in scope.
brisingamen
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her hand looks un porportionally large because its much closer to the camera than her head. its also possible a small wide angle lense was used to take this photo further accentuating the fore ground.
lastly image stabalization in some cameras can sometimes slightly increase the size of moving objects in an attempt to keep the image solid and clear.
if you look at her right hand, albeit partially covered by her hair, its normal sized.
lastly image stabalization in some cameras can sometimes slightly increase the size of moving objects in an attempt to keep the image solid and clear.
if you look at her right hand, albeit partially covered by her hair, its normal sized.
sparky2010
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what saddens me is that alot of people like that actually work in IT depts.
the other day, my manager wanted to know how to password protect some excel file, so she called in some IT dude.. at first i didn't know what exactly she wanted, i found out only later what she wanted, and by then it was too late for me to show them how (2 IT dudes + my manager).. and it was exactly like in that video, me putting on my best poker face, and trying not to lol or kill them.. in the end, after a full microsoft office help + google combo, they got it down..
meh.. sometimes i wonder why am i even on this planet...
the other day, my manager wanted to know how to password protect some excel file, so she called in some IT dude.. at first i didn't know what exactly she wanted, i found out only later what she wanted, and by then it was too late for me to show them how (2 IT dudes + my manager).. and it was exactly like in that video, me putting on my best poker face, and trying not to lol or kill them.. in the end, after a full microsoft office help + google combo, they got it down..
meh.. sometimes i wonder why am i even on this planet...
hardcore_gamer
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[citation][nom]TheCapulet[/nom]That girl in the pic has some serious man hands.[/citation]
and man legs too :lol:
and man legs too :lol:
tsnorquist
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If that's how an IT literate person feels trying to assist someone who is not, maybe they are in the wrong profession.
Regardless of how "good" the IT person may be, I'm sure there are things he/she are illiterate at as well.
Regardless of how "good" the IT person may be, I'm sure there are things he/she are illiterate at as well.
[citation][nom]tsnorquist[/nom]If that's how an IT literate person feels trying to assist someone who is not, maybe they are in the wrong profession.Regardless of how "good" the IT person may be, I'm sure there are things he/she are illiterate at as well.[/citation]
Having worked with users in a wide variety of environments I can tell you from personal experience most all if not all IT workers feel this way. Most of us hide a burning need to scream at incompetence behind a friendly facade of helpfulness. Unlike mechanics and appliance service members that can bury themselves in the machine they are working with, IT staff usually have to work right with users, many of whom feel they should be using the mouse and typing while you direct them. Its nice that users wish to help (many wish to "learn"), but time is money and when it takes someone 10 mins to type in e-mail sever information it drives me crazy that I can't just snatch the keyboard from them and have the e-mail setup 30 seconds later. That being said I've never yelled at or belittled a user; I've really wanted to but like many others in my field I wait patently as users hunt and peck their way through.
Having worked with users in a wide variety of environments I can tell you from personal experience most all if not all IT workers feel this way. Most of us hide a burning need to scream at incompetence behind a friendly facade of helpfulness. Unlike mechanics and appliance service members that can bury themselves in the machine they are working with, IT staff usually have to work right with users, many of whom feel they should be using the mouse and typing while you direct them. Its nice that users wish to help (many wish to "learn"), but time is money and when it takes someone 10 mins to type in e-mail sever information it drives me crazy that I can't just snatch the keyboard from them and have the e-mail setup 30 seconds later. That being said I've never yelled at or belittled a user; I've really wanted to but like many others in my field I wait patently as users hunt and peck their way through.
Most IT or any one in an office setting for the matter - can not even change the oil in their cars. So, I could see were their mechanic would have similar comments. Along with more work than could possibly be done in a day.
[citation][nom]TheRabidDeer[/nom]Its true! Its all true! This and people that type 10 words per minute frustrate me to no end![/citation]
well my pinkies are useless, i cant get them to move right to save my life, i also have crappy spelling, so that hampers it too, but i can advrage 40 words a minute not looking at the keyboard (my hand never touches it for more than a split second my hands hover over it, no home row for me) and about 80-120 words a minute looking at it, but spelling hampers my ability to type fast. its all about knowing the best method for you.
[citation][nom]pclee[/nom]I was surprised to find out that fresh college graduates can't use Excel. They know a lot about PowerPoint though.[/citation]
excel is a powerfull tool, and im sure you dont know all about it either, i know enough for any employment opertunities though.
[citation][nom]JOSHSKORN[/nom]People know how to post on Facebook via cell phone but they couldn't use a computer to save their life.[/citation]
i rage more about this in my head than anything else.
[citation][nom]jsc[/nom]Well, look at the people in the forums who ask a question that a few minutes with google or any other search engine could answer easily.[/citation]
my most recent question, a low resource alturnative to firefox, i can google it, but i want people to tell me what they actualy use, its helpfull to get that reassurance that only someone saying "i used (product) and can vouch for it"
[citation][nom]squanto[/nom]ZOMG so true, I do IT for a living and it is the same thing every time, click to enter user name... grab mouse to click the password box, grab the mouse again to click enter.[/citation]
i use the keyboard 1 handed most of the time, leaned WAY back, so using the mouse is actualy easier than stretching for those keys.
[citation][nom]ssddx[/nom]while it may be true that quite a bit of the population may not be as computer saavy as tom's readers the very same people might look at us techies in the same way. the older generations often times are more saavy when it comes to the basics.how many of the tech's can honestly say you are as fluent in mechanical skills as either someone born in the 60's or the auto mechanic down the street? We all have our own little areas of expertise. of course some people just dont seem to get anything at all.Just something to think on.[/citation]
a computer is a basic thing now, im not asking people be able to diagnose what is throwing a bsod here, im asking that they know how to use a web browser, print, and install an application without asking me EVERY TIME
and, i took a shop class in school, i am capable of more precise work out of the 100 people who took that class, and i also worked faster, but if you ask me the name of anything im doing, i cant tell you, i just know how to do it. im a jack of all trades, master of none.
[citation][nom]tsnorquist[/nom]If that's how an IT literate person feels trying to assist someone who is not, maybe they are in the wrong profession.Regardless of how "good" the IT person may be, I'm sure there are things he/she are illiterate at as well.[/citation]
im not in it, its home friends, and in highschool i was more knolagable than the person they had for it, so i got called around for computer stuff more often than they did, they just handled the server almost exclusively. its always the same problem over and over again. and its something EVERYONE should know, its not complex things that ever got asked of me.
well my pinkies are useless, i cant get them to move right to save my life, i also have crappy spelling, so that hampers it too, but i can advrage 40 words a minute not looking at the keyboard (my hand never touches it for more than a split second my hands hover over it, no home row for me) and about 80-120 words a minute looking at it, but spelling hampers my ability to type fast. its all about knowing the best method for you.
[citation][nom]pclee[/nom]I was surprised to find out that fresh college graduates can't use Excel. They know a lot about PowerPoint though.[/citation]
excel is a powerfull tool, and im sure you dont know all about it either, i know enough for any employment opertunities though.
[citation][nom]JOSHSKORN[/nom]People know how to post on Facebook via cell phone but they couldn't use a computer to save their life.[/citation]
i rage more about this in my head than anything else.
[citation][nom]jsc[/nom]Well, look at the people in the forums who ask a question that a few minutes with google or any other search engine could answer easily.[/citation]
my most recent question, a low resource alturnative to firefox, i can google it, but i want people to tell me what they actualy use, its helpfull to get that reassurance that only someone saying "i used (product) and can vouch for it"
[citation][nom]squanto[/nom]ZOMG so true, I do IT for a living and it is the same thing every time, click to enter user name... grab mouse to click the password box, grab the mouse again to click enter.[/citation]
i use the keyboard 1 handed most of the time, leaned WAY back, so using the mouse is actualy easier than stretching for those keys.
[citation][nom]ssddx[/nom]while it may be true that quite a bit of the population may not be as computer saavy as tom's readers the very same people might look at us techies in the same way. the older generations often times are more saavy when it comes to the basics.how many of the tech's can honestly say you are as fluent in mechanical skills as either someone born in the 60's or the auto mechanic down the street? We all have our own little areas of expertise. of course some people just dont seem to get anything at all.Just something to think on.[/citation]
a computer is a basic thing now, im not asking people be able to diagnose what is throwing a bsod here, im asking that they know how to use a web browser, print, and install an application without asking me EVERY TIME
and, i took a shop class in school, i am capable of more precise work out of the 100 people who took that class, and i also worked faster, but if you ask me the name of anything im doing, i cant tell you, i just know how to do it. im a jack of all trades, master of none.
[citation][nom]tsnorquist[/nom]If that's how an IT literate person feels trying to assist someone who is not, maybe they are in the wrong profession.Regardless of how "good" the IT person may be, I'm sure there are things he/she are illiterate at as well.[/citation]
im not in it, its home friends, and in highschool i was more knolagable than the person they had for it, so i got called around for computer stuff more often than they did, they just handled the server almost exclusively. its always the same problem over and over again. and its something EVERYONE should know, its not complex things that ever got asked of me.
[quotemsg=9268872,16,208500]Having worked with users in a wide variety of environments I can tell you from personal experience most all if not all IT workers feel this way. Most of us hide a burning need to scream at incompetence behind a friendly facade of helpfulness. Unlike mechanics and appliance service members that can bury themselves in the machine they are working with, IT staff usually have to work right with users, many of whom feel they should be using the mouse and typing while you direct them. Its nice that users wish to help (many wish to "learn"), but time is money and when it takes someone 10 mins to type in e-mail sever information it drives me crazy that I can't just snatch the keyboard from them and have the e-mail setup 30 seconds later. That being said I've never yelled at or belittled a user; I've really wanted to but like many others in my field I wait patently as users hunt and peck their way through.[/quotemsg]
As an electronic engineer with extensive self-taught knowledge in computer engineering and programming, I can tell you it is equally infuriating for a literate user like myself to be reliant (forced by management) on IT staff.
IT staff with a couple Microsoft courses under their belts, some basic ability to follow only simple guides of network and administration, with no real understanding of underlying architecture and certainly no troubleshooting ability to tackle any problems they haven't seen before. (I'm not saying they're all like this, but certainly a good chunk of them, especially the new hires)
In the 80's and early 90's when the average user was completely illiterate, managment was scared of computers and incrementally agreed to pay skilled IT staff more and more money. Powerful service unions grabbed higher and higer salaries for this staff.
Now as more and more users are self taught computer experts, and as many IT departments are being flooded with morons with no skills besides what they've been taught in a poorly developed college IT programs, we're seeing the IT departments costing more than they're worth. They've negotiated themselves such a high salary that employers can't afford to hire enough of them to handle the workloads. Just a case of unions shooting themselves in the foot by making their members too expensive.
As an electronic engineer with extensive self-taught knowledge in computer engineering and programming, I can tell you it is equally infuriating for a literate user like myself to be reliant (forced by management) on IT staff.
IT staff with a couple Microsoft courses under their belts, some basic ability to follow only simple guides of network and administration, with no real understanding of underlying architecture and certainly no troubleshooting ability to tackle any problems they haven't seen before. (I'm not saying they're all like this, but certainly a good chunk of them, especially the new hires)
In the 80's and early 90's when the average user was completely illiterate, managment was scared of computers and incrementally agreed to pay skilled IT staff more and more money. Powerful service unions grabbed higher and higer salaries for this staff.
Now as more and more users are self taught computer experts, and as many IT departments are being flooded with morons with no skills besides what they've been taught in a poorly developed college IT programs, we're seeing the IT departments costing more than they're worth. They've negotiated themselves such a high salary that employers can't afford to hire enough of them to handle the workloads. Just a case of unions shooting themselves in the foot by making their members too expensive.
quantum mask
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[citation][nom]TheCapulet[/nom]That girl in the pic has some serious man hands.[/citation]
That's because it's not a girl.
That's because it's not a girl.
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