I have had 2 bad boards workstation boards from Asus on the same build. Tho you would think that QC would have caught a board that was bent like a banana and was 3/4" from fitting thru the I/O opening in the case. But 2 is hardly statistically significant.
165 MSI Owner reviews, 11% 1 eggers -
http://www.newegg.com/Product/Product.aspx?Item=N82E16813130770
70 Gigabyte Owner reviews, 14% 1 eggers -
http://www.newegg.com/Product/Product.aspx?Item=N82E16813128709
282 Asus Owner reviews, 27% 1 eggers -
http://www.newegg.com/Product/Product.aspx?Item=N82E16813132118
I have had 2 bad boards workstation boards from Asus on the same build. Tho you would think that QC would have caught a board that was bent like a banana and was 3/4" from fitting thru the I/O opening in the case. On my last personal build, after acknowledging the problem and promising a fix publicly (still on their forums), they telephone support says they have no knowledge of the problem. They keep offering to give me another RMA but I am tired of rebuilding the same build removing and replacing the CPU and MoBo water blocks and redoing all the rigid tubing.
But 2 is hardly statistically significant, so I can't base my selection on what could easily be a aberration
If there's a sample size of less than 25, it's very difficult to have a great level of confidence. At 50, we can start to be reasonably confident and at 100, it's time to take the numbers seriously. Look at the HD reviews and ya see the same thing .... "I had two dead HDs from this outfit will never buy again". Looking over at storagereview.com, you can see that over all time, Seagate has the very most reliable drive and the very worst reliable drive in the study. So if ya bought 2 of the 1st one, you were likely happy, if ya bought the 2nd, probably not so much. Neither experience is statistically significant.
But let's look at our sample size here:
165 MSI Owner reviews, 11% 1 eggers -
http://www.newegg.com/Product/Product.aspx?Item=N82E16813130770
70 Gigabyte Owner reviews, 14% 1 eggers -
http://www.newegg.com/Product/Product.aspx?Item=N82E16813128709
282 Asus Owner reviews, 27% 1 eggers -
http://www.newegg.com/Product/Product.aspx?Item=N82E16813132118
I don't know when your son had his issues but one of the most puzzling things for me is why folks stay "fans" of certain brands year in year out based upon what is often age old experiences. Just like sports teams, manufacturers have rise in fall in earnings and quality of products. Any experience I had in 2012 has no relevance to what is happening today. Things don't stay the same ... AMD was competitive 3 years ago, today not so.
So let's look at some statistically reliable numbers. Here's the average failure rate (warranty returns between 6 and 12 months of ownership) for last two 6 month periods
Asrock = 2.800%
Asus = 2.645%
Gigabyte = 2.735%
MSI = 2.735%
What is most remarkable here is just how close the numbers are with just a variance a best of 27 boards failing per 1,000 and a worst case of 28 per 1,000. Of more important note is the variance in how they finished.
In the previous 6 months it was Giga - MSI - Asus - Asrock, in the more recent one it was Asus - Asrock - MSI - Gigabyte. Gigabyte went from 1st to last.
In short, as someone who does math for a living, I don't see a value in making buying decisions based upon personal experiences or hearsay when statistically relevant data is at everyone's fingertips.
A bit of caution has to be used however in reading user reviews and statistics:
1. Some MoBos get a lot of returns for bent pins and everyone asks for an RMA beginning with the works "It was this way when i took it out of the box". Well if it was, then why the heck did you go ahead and install the CPU. I'm always suspect of those.
2. Peeps who but $400 motherboards are a bit more picky than those who buy $80 motherboards, so it's hard to compare user satisfaction levels between boards in different price rages.
3. Expect a higher return rate for a new board design than an established model line. I look for 2.5% max for an established line but 5% on a new design wouldn't scare me away if it had a performance gain or consistently good user reviews.