What to do when laptop shuts off during restore

hawkeyes

Distinguished
Oct 17, 2010
1
0
18,510
I WAS RESTORING MY SONS GATEWAY LAPTOP AND IN THE MIDDLE OF IT HIS COMPUTER SHUT DOWN NOW ALL IT DOES IS GO TO THIS SCREEN THAT SAYS CLICK OK TO RESTART AND THEN FINISH INSTALLATION BUT WHEN YOU DO THIS IT RESTARTS AND GOES RIGHT BACK TO THIS PAGE IT WONT GO BACK TO THE START MENU OR ANYTHING SO WHAT DO I DO