Hello so since we’ve moved we got Armstrong internet we’ve had it for about 5 months and everyday at like 7-30 until like 1am I have packet loss issues and I don’t know to much about internet but I tried to call them and tell them they just keep telling me they ran tests and they see no packet loss or issues with the modem and I used ping plotter to see if it was coming from my hardware didn’t see anything I replaced my Ethernet cord, I just don’t know what it could be.