For your buddy to grow his business, he will rely on word of mouth. Good reputation. Customer satisfaction.
Many of you have heard my tale of woe from last year.
Bought a refurbished Asus Transformer T100T, from a
reseller on Newegg. Nice little travel system, $200.
Advertised as having Windows 10 installed.
Got it, cranked it up.
Hmmm...Win 10 Pro. Thats odd, in a $200 laptop.
But, it seemed to be fully licensed/activated.
Laptop worked perfectly.
Exactly 6 months later (180 days), it Unactivated itself.
WTF?!?
Emails back and forth to the reseller..."You're past the 30 day refund or repair"
"I just want a valid OS!"
'crickets'
This turned into a 3 way between the reseller, Newegg, and Asus, with an irate customer, me, in the middle.
Asus finally fessed up the original license key it came with, for Win 10 Home.
All that reseller had to do was to install Win 10 Home and sell it. Would have worked perfectly.
But no...instead they install a Win 10 Pro from 'who knows where'.
Going back to my first sentence....how likely do you think I'll be to recommend that reseller to anyone I know?