What's this mean?

krissz002

Honorable
Jul 22, 2013
16
0
10,510
Hello!

I bought a new laptop. ASUS K55a SX477h.

Processor: Intel Pentium B980, 2,40GHz,
Videocard: Intel HD Graphics 4000
RAM: 8GB

So, when i check my laptop, it say "Intel HD Graphics"
I try with a lots of program, like Everest, but everything say Intel HD Graphics...

I check with TechPowerUp GPU-Z:

Name: Intel HD Graphics
Release date: Jan 5, 2011
Device ID: 8086-0106

I found this:
The Intel HD Graphics (sometimes also called GMA HD) is the Graphics Memory Accelerator (GMA) integrated in the Intel Core i3, Intel Core i5 and selected Intel Core i7 processors. Sandy Bridge architecture processors use HD Graphics 2000 or HD Graphics 3000 model, Ivy Bridge architecture processors use HD Graphics 2500 or HD Graphics 4000.
Features


HD Graphics Arrandale 2010 8086:0046

HD Graphics Sandy Bridge January 2011 8086:0106

HD Graphics 2000 Sandy Bridge January 2011 8086:0102

HD Graphics 3000 Sandy Bridge January 2011 8086:0116

HD Graphics 2500 Ivy Bridge April 2012 8086:016A

HD Graphics 4000 Ivy Bridge April 2012 8086:0166


So, my "Intel HD Graphics" release date: Jan, 2011, the Intel HD Graphics 4000 release date: April 2012, My device ID :8086-0106,
THe HD 4000 device ID: 8086-0166... What?
SO what's this mean? I get a bad VideoCard?

Becaouse every laptop like mine have got Intel HD Graphics 4000, but my not? Anybody know this?
 
Looks like the listed specs of your laptop are incorrect. You're using a Sandy Bridge Pentium processor. Not a Sandy Bridge CoreIx processor. Intel's Web Site for that processor states only HD Graphics.

If the specifications are incorrect on any advertisement from where you purchased the laptop, I'd suggest returning the laptop due to false advertisement.

-Wolf sends

 


http://euronics.eq.hu/Termek/asus-k55a-sx477h-feher-intel-dual-core-b980-15-6-led-8gb-ddr3-1000gb-intel-hd-4000-win8-p114220.html

I bought from here, yes, Hungary, Click On "Termékleírás", and there it is, Videókártya: Intel HD Graphics 4000,

this is an other site, http://www.arukereso.hu/notebook-c3100/asus/k55a-sx477h-p141688166/termek-leiras.html#properties "Videókártya modell: Intel HD 4000"
 


Great! And this is my first laptop... So i bought last week friday, in the shop called Euronics "If dont know, big shop... in all the country" .. So can i go back with the laptop and say Bad advertisement? (SOrry for bad english) And what they will can do?
 
If you want the greater CPU/GPU capability, you can return the existing laptop to exchange for a more capable system. Just be prepared to pay the cost difference. You purchased a lower-end version of the Asus, so it will cost a lot less than the i7 variant.
 
Oh yes, and i called the ASUS Hungary thing, i tell this, the modell of the laptop, AND THE GUY FROM THE ASUS, SAID THIS LAPTOP HAVE GOT HD 4000, so that Guy lie? omg.. This is why everything lagg like hell WIth FULL MINIMUM SETTINGs.. so i go back with the laptop, becaouse they lied... or call the asus courier thing, and they will do something? Becaouse the "Euronics shop" bought the laptop from the ASUS, and the asus said Intel HD 4000, so the euronics i think cant do nothing, they just sell the laptop... -_-( sorry bad english)
 
Contact ASUS Hungary again and explain to them that the Pentium B980 processor which is installed in your laptop, according to Intel's specifications only has Intel HD graphics and NOT Intel HD 4000 graphics. Provide them with the link: http://ark.intel.com/products/69669/

ASUS Hungary is incorrect. Euronics (who probably copied the specs from ASUS Hungary) are incorrect.

-Wolf sends
 
we go to the shop, and they will get back our money... I now know, i NEVER buy integrated graphics card, so i will buy a better laptop with DEDICATED graphics card!! THey hardly want to give the money back, and they called the ASUS Hungary, and haha.. NOw the guy tell, this processor with HD 4000 is impossible.

Somebody know how can i delete my password or something? Becaouse this have got Win 8... And the chrome password automatically deleted after when i delete Chrome?