I was working on getting Windows 10 installed for this guy but I forgot that it makes you connect your Microsoft account, which I do not have access to. He won't be available to take it back until tomorrow so I'm wondering what I should do. I don't want to leave it sitting on the same screen for an entire day but I also don't want to do a hard shut down. But I'm going to have to do one or the other. It won't let me arrow back to an earlier screen.