Question Whats wrong with my new controller need help!!

[Gursimran7]

So i bought 2 read gear smartline controllers online one is working fine however the second one is giving a problem...its x and y axis are always upwards...its the controller defencted or is there a fix for this..plz help!!

https://imgur.com/a/YZxss71

View: https://imgur.com/a/YZxss71

Heres the image

 

[Deleted member 14196]

it's defective.