Question whea uncorrectable bsod .get this error sometimes when playing game only.can i know what is the cause?

Jul 3, 2019
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Description
Faulting Application Path: C:\Windows\System32\IntelSSTAPO\ParameterService\ParameterService.exe

Problem signature
Problem Event Name: CLR20r3
Problem Signature 01: ParameterService.exe
Problem Signature 02: 0.5.8.275
Problem Signature 03: 570c3d1c
Problem Signature 04: ParameterFrameworkFacade
Problem Signature 05: 0.5.8.275
Problem Signature 06: 570c3cfb
Problem Signature 07: 16a
Problem Signature 08: 15b
Problem Signature 09: ParameterServer.ServerException
OS Version: 10.0.18362.2.0.0.768.100
Locale ID: 17417
Additional Information 1: 84eb
Additional Information 2: 84eb9f36b7773369cbf6fd6bc923602c
Additional Information 3: 8361
Additional Information 4: 83611c82f4073eb5421daed05ad3a345

Extra information about the problem
Bucket ID: 82e0878b41cca42c41613120dd38943e (129152566098)

this is the dump file
https://drive.google.com/file/d/1Pqhl6Y7QRU2wRryYHQ0CwEuLJ3ThpQ1P/view?usp=sharing
 
Jul 3, 2019
4
0
10
0
Description
Faulting Application Path: C:\Windows\System32\IntelSSTAPO\ParameterService\ParameterService.exe

Problem signature
Problem Event Name: CLR20r3
Problem Signature 01: ParameterService.exe
Problem Signature 02: 0.5.8.275
Problem Signature 03: 570c3d1c
Problem Signature 04: ParameterFrameworkFacade
Problem Signature 05: 0.5.8.275
Problem Signature 06: 570c3cfb
Problem Signature 07: 16a
Problem Signature 08: 15b
Problem Signature 09: ParameterServer.ServerException
OS Version: 10.0.18362.2.0.0.768.100
Locale ID: 17417
Additional Information 1: 84eb
Additional Information 2: 84eb9f36b7773369cbf6fd6bc923602c
Additional Information 3: 8361
Additional Information 4: 83611c82f4073eb5421daed05ad3a345

Extra information about the problem
Bucket ID: 82e0878b41cca42c41613120dd38943e (129152566098)

this is the dump file
https://drive.google.com/file/d/1Pqhl6Y7QRU2wRryYHQ0CwEuLJ3ThpQ1P/view?usp=sharing
event logs
https://drive.google.com/file/d/1IjjoYp1JTMyY6Cn8JOUPNDRE3PdEXFdv/view?usp=sharing
 

Colif

Win 10 Master
Moderator
Intel sst is related to an audio device
Driver Manufacturer: Intel Corporation
Driver Class: Sound
Driver Model: Intel SST Audio Device (WDM)
Driver Provider: Intel
Version: 604.10135.2747.11324
Version Date: 1/12/2016
Windows Update Catalog - don't download anything, you likely have latest drivers now.

I can't read dumps myself but I will send them to a friend to convert - he will reply here and include a link that I can read to see what it reports as cause.
 

gardenman

Admirable
Herald
Hi, I ran the dump file through the debugger and got the following information: https://pste.eu/p/2iyj.html
File information:070419-15125-01.dmp (Jul 3 2019 - 15:48:09)
Bugcheck:WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:?
Uptime:1 Day(s), 2 Hour(s), 24 Min(s), and 33 Sec(s)

File information:061319-12468-01.dmp (Jun 13 2019 - 04:37:11)
Bugcheck:WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:?
Uptime:1 Day(s), 12 Hour(s), 51 Min(s), and 37 Sec(s)

File information:052819-12750-01.dmp (May 28 2019 - 11:19:21)
Bugcheck:KERNEL_AUTO_BOOST_INVALID_LOCK_RELEASE (162)
Probably caused by:memory_corruption (Process: csrss.exe)
Uptime:3 Day(s), 21 Hour(s), 39 Min(s), and 38 Sec(s)
Comment: 2 or more types of RAM are installed.

Comment: The overclocking driver "IOCBios2.sys" was found on your system. (Intel Extreme Tuning Utility)

Comment: The overclocking driver "RTCore64.sys" was found on your system. (MSI Afterburner)

Possible Motherboard page: https://www.acer.com/ac/en/SG/content/model/NX.GWWSG.001

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.
 
Jul 3, 2019
4
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10
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Hi, I ran the dump file through the debugger and got the following information: https://pste.eu/p/2iyj.html
File information:070419-15125-01.dmp (Jul 3 2019 - 15:48:09)
Bugcheck:WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:?
Uptime:1 Day(s), 2 Hour(s), 24 Min(s), and 33 Sec(s)

File information:061319-12468-01.dmp (Jun 13 2019 - 04:37:11)
Bugcheck:WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:?
Uptime:1 Day(s), 12 Hour(s), 51 Min(s), and 37 Sec(s)

File information:052819-12750-01.dmp (May 28 2019 - 11:19:21)
Bugcheck:KERNEL_AUTO_BOOST_INVALID_LOCK_RELEASE (162)
Probably caused by:memory_corruption (Process: csrss.exe)
Uptime:3 Day(s), 21 Hour(s), 39 Min(s), and 38 Sec(s)
Comment: 2 or more types of RAM are installed.

Comment: The overclocking driver "IOCBios2.sys" was found on your system. (Intel Extreme Tuning Utility)

Comment: The overclocking driver "RTCore64.sys" was found on your system. (MSI Afterburner)

Possible Motherboard page: https://www.acer.com/ac/en/SG/content/model/NX.GWWSG.001

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.
ok thanks for your helps.first, im sorry because my english is not good.i have some question to ask you about my problems.

1. i have throttle stop in my pc installed.so, thus it save because i use it for undervolted and limit cpu clock only not touch other settings.can i keep using it?

2. i not have Intel Extreme Tuning Utility in my pc now after i uninstall some month ago because change to throttle stop. so,the content inside folder Intel Extreme Tuning Utility has many files leftover after uninstall.i cant delete the folder because it use for other service i don't know what is.now, how can i delete the folder?

3.i have reset my overclock inside msi afterburner. do i need to delete RTCore64.sys manually or just reset my overclock?

4.about the ram i got no error when i run the memory test.so i think my ram is ok right?

this is my question and hope you can helps me more.
 
Last edited by a moderator:
Jul 3, 2019
4
0
10
0
Intel sst is related to an audio device


Windows Update Catalog - don't download anything, you likely have latest drivers now.

I can't read dumps myself but I will send them to a friend to convert - he will reply here and include a link that I can read to see what it reports as cause.
ok thanks.can you answer mine because someone have run the dump.first, im sorry because my english is not good.i have some question to ask you about my problems.

1. i have throttle stop in my pc installed.so, thus it save because i use it for undervolted and limit cpu clock only not touch other settings.can i keep using it?

2. i not have Intel Extreme Tuning Utility in my pc now after i uninstall some month ago because change to throttle stop. so,the content inside folder Intel Extreme Tuning Utility has many files leftover after uninstall.i cant delete the folder because it use for other service i don't know what is.now, how can i delete the folder?

3.i have reset my overclock inside msi afterburner. do i need to delete RTCore64.sys manually or just reset my overclock?

4.about the ram i got no error when i run the memory test.so i think my ram is ok right?

this is my question and hope you can helps me more.
 

Colif

Win 10 Master
Moderator
I haven't ever seen this error before - KERNEL_AUTO_BOOST_INVALID_LOCK_RELEASE - it isn't a common error and the details I can find point at a hardware problem

Try running this on CPU - https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

2) you may have removed it but it is still running -
Sep 15 2017 iocbios2.sys !!! Overclocking Software - Intel(R) Extreme Tuning Utility Performance Tuning driver

so download autoruns from here and use it to stop it running at startup. This won't stop something else starting it if it is needed - https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns

3) wait and see if it crashes again

4) Were both ram sticks in laptop when you got it?
 

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