[SOLVED] WHEA Uncorrectable Error After a month of perfectly functional use

R3ALPATRIOT

Honorable
May 24, 2013
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10,510
Hey guys I helped a friend build his computer and he is at his wits end. We built the computer about a month ago with no problems. Its a pretty sweet build GTX 2070 I7 7700k 16gb 3200mhz ram water cooling the whole shebang. However it has recently started blue screening with the Whea_uncorrectable_error. He has tried everything he can find on google, and all I was able to recommend him was to try running with one ram stick and checking his cpu temps. His cpu temps are normal, and the ram swap changed nothing. He even resorting to completely reinstalling windows and all of his drivers, but nothing has seemed to make a change. I want to be able to help, but I'm kinda out of ideas as none of my previous pc builds have every bluescreened; especially after 1 month of perfect use. (important info) it blue screens at random times even when doing light internet browsing so it doesn't seem to be load related.
 
Solution
What are rest of specs of PC?

Intel or AMD CPU? If Intel, he can try running a bootable intel processor diagnostic tool http://www.tcsscreening.com/files/users/IPDT_UEFI/

get him to check ram though WHEA isn't often ram, its somewhere to start - Try running memtesst86 on each of your ram sticks, one stick at a time, up to 8 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors.

disconnect any unessential equipment, so remove GPU if its an Intel CPU that has access to a motherboard video out, try to install on bare minimum.
Can you ask him to follow option one on the following link - here
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c windows/minidump after the next BSOD
copy that file to documents
upload the copy from documents to a file sharing web site, and share the link here and I will get someone to convert file into a format I can read

is it overclocked? remove overclocks if so
is there any overclocking software on PC? remove MSI afternurner, Intel extreme tuning utility. If its an asus motherboard, remove AI Suite. If its an Asus GPU, remove GPU Tweak 2
WHEA errors are normally either hardware or overclocking software. Problem with the hardware is it can be anything.
 




He has disabled overclocking, but Its just so confusing that the hardware would fail after 1 month of normal operation. I will relay the link and get back to you. (update) he has reinstalled windows again, but it bluescreens even during the windows installation. He got windows reinstalled, but now it gives him an error when he tries to install the lan drivers its so funky and seems very sporadic . Bluescreening on a fresh no drivers windows makes me think its surely a hardware issue just not sure where to start I guess cpu as we've already tried ram.
 
What are rest of specs of PC?

Intel or AMD CPU? If Intel, he can try running a bootable intel processor diagnostic tool http://www.tcsscreening.com/files/users/IPDT_UEFI/

get him to check ram though WHEA isn't often ram, its somewhere to start - Try running memtesst86 on each of your ram sticks, one stick at a time, up to 8 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors.

disconnect any unessential equipment, so remove GPU if its an Intel CPU that has access to a motherboard video out, try to install on bare minimum.
 
Solution