Question WHEA Uncorrectable Error After Resetting Bios and Updating Bios

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cole-zoom

cole-zoom

Jul 3, 2019
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About 2 Weeks ago, I reset my bios and flash updated it to the latest version and when I booted up Windows again, I got the Bsod with the error code WHEA UNCORRECTABLE ERROR. Recently before this fixed the mount that holds in the Heatsink and may have bent the stick of Ram that was in the number 2 slot, but I took it out, so I doubt that is the problem. Is it possible that resetting the Bios may have caused this?

Also I can boot to safe mode and system restores don't work for some apparent reason as I get the error code (0x80071160).

My Pc specs are:
CPU: Core i 7 7700k
Gpu: Nvidia gtx 1070 ti
Ram: corsiar vengence lpx ddr4 2x16gb
motherboard: msi z170a sli plus
psu: evga supernova G2 650w 80+ Gold
hard drive: Seagate - Desktop HDD 4 TB 3.5" 5900RPM Internal Hard Drive

Does anyone know a Solution?
Thanks
 
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Was your computer booting with the single RAM stick? Where in the boot process are you getting the blue screen? Was your computer working without issues prior to you flashing the BIOS? Is yes, what was the reason you updated the BIOS? Are you able to access your BIOS? If so resetting the BIOS to defualt settings, may be disabling some function that needs to be configured different than the default settings. Are you computer savvy enough to make sure the BIOS is configured for your PC and components? If you can make it into safe mode, than it might be a software issue, however the WHEA UNCORRECTABLE ERROR is more commonly seen when there is a hardware issue.
 
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onespeedbiker said:
Was your computer booting with the single RAM stick? Where in the boot process are you getting the blue screen? Was your computer working without issues prior to you flashing the BIOS? Is yes, what was the reason you updated the BIOS? Are you able to access your BIOS? If so resetting the BIOS to defualt settings, may be disabling some function that needs to be configured different than the default settings. Are you computer savvy enough to make sure the BIOS is configured for your PC and components? If you can make it into safe mode, than it might be a software issue, however the WHEA UNCORRECTABLE ERROR is more commonly seen when there is a hardware issue.
Click to expand...


Hey thanks for responding so fast.
Yes my computer was booting fine with one stick of ram, but not two, as it had a black screen and the red DRAM light was on. besides this my pc had no issues proir to the bios update/reset.

I updated the bios as I read somewhere that it could fix the pc not booting with two sticks of ram.

Yes I am able to access my bios, boot settings and safe mode

I am not however tech savvy enough to make sure the BIOS is configured for my pc as I suspect there is some wrong Bios setting that is making my Pc go to the Bsod

I think the WHEA UNCORRECTABLE ERROR is most likely a default bios setting that is incompatible with my pc components like you said.
 
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The fact you computer is not booting with both sticks or RAM is either because you damaged a RAM stick (no big deal) or you damaged the mother board RAM socket (a bigger deal). To find out, place your working RAM stick in the slot where you removed the othr RAM stick and see if it still boots. If so, you will need to buy a pair (don't just replce one stick) of RAM sticks; having mismatched RAM sticks, even of the same brand and model, can cause instability with your computer. That is why a lot of RAM is sold as a set of 2 or 4, as the manufacturer will guarantee the two sticks are compatible.

As far as your BIOS, I will need your PC specs, make and model, or motherboard, CPU, Power supply, graphics card and make and model of hdd/ssd.
 
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onespeedbiker said:
The fact you computer is not booting with both sticks or RAM is either because you damaged a RAM stick (no big deal) or you damaged the mother board RAM socket (a bigger deal). To find out, place your working RAM stick in the slot where you removed the othr RAM stick and see if it still boots. If so, you will need to buy a pair (don't just replce one stick) of RAM sticks; having mismatched RAM sticks, even of the same brand and model, can cause instability with your computer. That is why a lot of RAM is sold as a set of 2 or 4, as the manufacturer will guarantee the two sticks are compatible.

As far as your BIOS, I will need your PC specs, make and model, or motherboard, CPU, Power supply, graphics card and make and model of hdd/ssd.
Click to expand...

I tested out both sticks and ran memtest86 on both, and they both function alone fine, just when they are together in slots 2 and 4 they don't work (alone they are each in slot 4) so I think I may have bent some pins on the ram slot #2.

For My BIOS, I have a custom built pc and my pc specs are:

CPU: Core i 7 7700k
Gpu: Nvidia GTX 1070 ti
Ram: corsiar vengence lpx ddr4 2x16gb
Motherboard: MSI Z170A sli plus
PSU: EVGA Supernova G2 650w 80+ Gold
hard drive: Seagate - Desktop HDD 4 TB 3.5" 5900RPM Internal Hard Drive
 
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Colif said:
that system restore error seems to happen if you get into system restore from inside windows, not if you boot off windows recovery disk - https://answers.microsoft.com/en-us...0/fef99839-a6cf-40ce-b714-9ea7f27773fd?auth=1

there shouldn't be a setting on a msi z170a sli plus default settings that win 10 would throw that error for. WHEA errors are going to be hardware if you getting them at boot.

@onespeedbiker specs are in top post :)
Click to expand...

Thanks for the link.
I will test this out to see if this works tomorrow, as I want to go to bed:)
 
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Windows Hardware Error Architecture errors are errors called by CPU but not necessarily caused by them. Can be any hardware.
Only software that can cause them normally are overclocking software so if you have Intel Extreme Tuning utility running, it could be cause. So could MSI Afterbuner or GPU Tweak 2 (if GPU made by Asus). I wouyld remove any of these if you have them.

Try running live update 6 - it is on thie utility tab - https://www.msi.com/Motherboard/support/Z170A-SLI-PLUS#down-driver&Win10 64 as its possible that there is a newer version on Intel Management Engine INterface that goes with the new bios you installed. That could cause the errors.

Ram can also. It sounds to me like there was something wrong with PC that caused you to reset to begin with.

go to bed, PC will still be there in morning :)
 
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onespeedbiker said:
Have you tried running a single stick in slot 2? If slot 2 is damage it could be the cause of the WHEA blue screens.
Click to expand...

I'll try tomorrow as it could quite possibly be the reason, but one thing is that my pc was working with the one stick of ram in the fourth slot and not getting the bosd until i did the Bios reset and updated it
 
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Colif said:
Windows Hardware Error Architecture errors are errors called by CPU but not necessarily caused by them. Can be any hardware.
Only software that can cause them normally are overclocking software so if you have Intel Extreme Tuning utility running, it could be cause. So could MSI Afterbuner or GPU Tweak 2 (if GPU made by Asus). I wouyld remove any of these if you have them.

Try running live update 6 - it is on thie utility tab - https://www.msi.com/Motherboard/support/Z170A-SLI-PLUS#down-driver&Win10 64 as its possible that there is a newer version on Intel Management Engine INterface that goes with the new bios you installed. That could cause the errors.

Ram can also. It sounds to me like there was something wrong with PC that caused you to reset to begin with.

go to bed, PC will still be there in morning :)
Click to expand...

I do not have any overclocking software such as msi afterburner or GPU tweak 2 so probably not the problem

I'll try live update 6 tomorrow afternoon as I got my summer job.

And Ram is a big possibility

good night guys and thank you both for the help:)
 
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Colif said:
that system restore error seems to happen if you get into system restore from inside windows, not if you boot off windows recovery disk - https://answers.microsoft.com/en-us...0/fef99839-a6cf-40ce-b714-9ea7f27773fd?auth=1

there shouldn't be a setting on a msi z170a sli plus default settings that win 10 would throw that error for. WHEA errors are going to be hardware if you getting them at boot.

@onespeedbiker specs are in top post :)
Click to expand...

When I did a system restore off of the disk, said Error: to use system restore you must specify which windows installation to restore. Restart this computer, select an operating system and select system restore on windows 10 .

But when I do the system restore off of windows 10 I get the other error
 
Upvote 0 Downvote
Colif said:
Windows Hardware Error Architecture errors are errors called by CPU but not necessarily caused by them. Can be any hardware.
Only software that can cause them normally are overclocking software so if you have Intel Extreme Tuning utility running, it could be cause. So could MSI Afterbuner or GPU Tweak 2 (if GPU made by Asus). I wouyld remove any of these if you have them.

Try running live update 6 - it is on thie utility tab - https://www.msi.com/Motherboard/support/Z170A-SLI-PLUS#down-driver&Win10 64 as its possible that there is a newer version on Intel Management Engine INterface that goes with the new bios you installed. That could cause the errors.

Ram can also. It sounds to me like there was something wrong with PC that caused you to reset to begin with.

go to bed, PC will still be there in morning :)
Click to expand...
I tried opening MSI live update 6 on safe mode but it just isnt opening.

Any ideas?
 
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onespeedbiker said:
Have you tried running a single stick in slot 2? If slot 2 is damage it could be the cause of the WHEA blue screens.
Click to expand...

I ran a single stick of ram in all of the slots and only in slot number 2 the red dram light is on and does not boot at all, confirming that slot number two is damaged from when I bent the stick of ram.

Is it possible that slot number 2 is causing the whea uncorrectable error even though it is empty?
 
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