[SOLVED] "WHEA Uncorrectable Error" every few days ?

Mar 8, 2022
3
0
10
Recently I have "WHEA Uncorrectable Error" BSOD once every few days on my Dell Latitude E7250 laptop .

  • I've tested memory with some programs: Memtest86, GoldMemory, HCI Memtest. These programs don't detect errors.

  • I've also done torture tests with Prime95. Prime95 also doesn't show any errors however after dozens minutes of running this test, Windows shutdown itselfs because of too much CPU temperature (Core Temps shows above 100 degrees during running this test).

Here are the minidump files of some BSODs:

https://drive.google.com/file/d/1qrpxunWnTtLDObgsE4SPou0vZMxUtSzS/view
https://drive.google.com/file/d/1rxzWX_3XqRoHN4VlKqffUt6HsvBrC3Ht/view?usp=sharing
https://drive.google.com/file/d/1fV6Zotx2cC72OZOth1VbAPtnu940PZQT/view?usp=sharing

Does somebody have any idea on the cuase of this BSODs?
 
Solution
Welcome to the forums! I ran two of the dump and they somhow point to igdkmd64.sys which I believe is the Windows driver for the Intel Graphics Kernel Mode. Not sure it's 100% the culprit.

If Dell provides an update for this driver installing that might help. You can source the driver from the product page on Dell website. If you haven't already done this.

Also it won't hurt if you Run System File Checker. Run "sfc /scnanow" (without quotes) form an elevated Command Prompt. That would check if system files including drivers are corrupted and try to fix them.
Welcome to the forums! I ran two of the dump and they somhow point to igdkmd64.sys which I believe is the Windows driver for the Intel Graphics Kernel Mode. Not sure it's 100% the culprit.

If Dell provides an update for this driver installing that might help. You can source the driver from the product page on Dell website. If you haven't already done this.

Also it won't hurt if you Run System File Checker. Run "sfc /scnanow" (without quotes) form an elevated Command Prompt. That would check if system files including drivers are corrupted and try to fix them.
 
  • Like
Reactions: gardenman
Solution