WHEA Uncorrectable Error Win 10 (new pc)

Status
Not open for further replies.
Sep 26, 2018
4
0
10
Dear people that could help me out in this 3 day siege that I've been conducting with my pc,

I've been fighting with this damn error for 3 days, sometimes the computer runs for 1 hour other times 13 hours.

Freshest Win 10, freshest drivers, freshest BIOS, everything brand new. (In gigabyte appcenter, and installing all drivers in safe mode with networking manually).

I've ran chkdsk, sfc scannow, windows ram checker and memtest86 which found zero errors.

Ran stress tests which were all green marks and temps didn't climb above 60 degrees celsius. (except for TMPIN3 in hw monitor which topped during gaming on max in Assetto Corsa and Killing Floor 2 at 99 - 105 degrees celsius... it's between 92 - 93 on idle)

I am running optimized defaults on BIOS F5.

I have also disabled every sound output except the primary which I am using.

Specs:

Thermaltake View 27 Gull-wing case

650W PSU Corsair VS650

Intel i5 8600K (turbo boost is on or off it doesn't matter still crashes, other than this I'm not using any overclocking)

Noctua - U12S Cooler

4x120mm cooling fans (1 rear, 3 front)

Gigabyte Nvidia GeForce 1080 8GB

120GB Kingston SDD (win 10)

1 TB HDD (other things)

2x8GB Hyper Fury 3200mhz RAM (with xmp profile 1 in BIOS on or off still crashes, ran memtest86 which found no errors, tried with each stick in single still crashes)

Gigabyte Z370M DS3H (micro atx) MOBO

BIOS Patch F5 (from F3)

AOC AGON AG271QX Monitor

New keyboard, new mouse

I get whea BSOD during idle and during load but at different time intervals, like written above sometimes it runs for a long time sometimes it doesn't, whether there is input by me or not. Here is my latest memory dump:

http://www.mediafire.com/file/1sdutzt0v03izce/092618-7734-01.dmp/file

(2018.09.27)

http://www.mediafire.com/file/ne22esp3x4box4x/092718-7453-01.dmp/file

http://www.mediafire.com/file/fz2s9d4d1tdszmr/092718-7234-01.dmp/file


2018.09.28 Latest memory dump after removing gdrv.sys

https://www.mediafire.com/file/adbi4y7j42nxxpd/092818-10093-01.dmp/file



This forum board is my last resort, I hope someone could solve this.

Many thanks for reading this

Laszlo




UPDATE 2018/10/14

Got a new mobo: ASUS Prime Z370-A

No more whea uncorrectable error, but the other mobo wasn't faulty maybe it was a config error.

Now I'm getting stp watchdog and kernel security errors but those are being solved right now.

 
It can be a RAM problem even if you have passed the windows ram checker.

First try memtest or memtest86 or another ram checker that runs out of windows.

If this test does not detect anything, you should start with a single memory stick and work with it one time (a few days or until you get the error). Then you repeat it with the otor stick. This will confirm or deny that one of the sticks is failing.
 



Yeah I've just ran memtest86, it found zero errors, will try with each.

Thanks

UPDATE

Checked with both sticks, still crashes.
 
most likely cause of this would be
Gigabyte Easy Saver - mobo power utility driver
C:\Windows\gdrv.sys Wed Jul 3 21:27:55 2013

remove this tool.

second most likely cause would be a failing CPU fan (check to make sure it is spinning up)


RAM sticks should never cause this bugcheck. (only cpu internal cache RAM)
------------------

frist bugcheck looked like a overheating or power issue.
cpu reported
Error Type : Micro-Architectural Error
Error : Unknown (Proc 0 Bank 0)
system up time 3 hr 11 mins
could not read bios info
-------------
second bugcheck was the same, could not read bios info ,uptime was 10 mins

third bugcheck, was the same, up time 5 mins, but can read bios info:
BIOS Version F5
BIOS Release Date 07/05/2018
Manufacturer Gigabyte Technology Co., Ltd.
Product Name Z370M DS3H
memory
bank 0
Part Number KHX3200C18D4/8G

(all other banks not populated)
Processor Version Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz
Processor Voltage 8ch - 1.2V
External Clock 100MHz
Max Speed 8300MHz
Current Speed 4100MHz
Speed 3200MHz
Manufacturer Kingston

 


CPU fan is a-okay(during load the only thing that reaches 65 plus degrees is the TMPIN3), took apart the whole damn thing half an hour ago, checked the paste on the processor, there was a tiny bit that was bare, on cpu and the cooler aswell, applied a wee bit to fill it, going to try to remove that driver/program you've mentioned.

Thanks

UPDATE

Removed gdrv.sys in safe mode. Looked around the internet for gigabyte easy saver before removing it, which isn't installed on my pc, it only had the gdrv.sys in windows folder, looked around in services and processes also, found no marks of the gigabyte program running or doing anything at all but it didn't want to remove the gdrv.sys without safe mode but luckily didn't have to use cmd.

Testing pc now...


Still crashes
 
you should confirm that the file was not restored on the reboot. windows will restore drivers that are deleted in safe mode if they are not deleted from the hidden driverstore.




 
I've looked around for gdrv.sys in: processes, services, windows, system 32, driver store, driver state, gigabyte folders and registry editor. Found nothing.



 
Status
Not open for further replies.