WHEA_UNCORRECTABLE_ERROR (124) on a brand new build Windows 8.1

Mrdole

Reputable
Nov 23, 2014
5
0
4,510
Hey guys/gals, I am running into a serious issue. My computer keeps crashing and freezing. This is a brand new build

My specs:
AMD FX-8350
M5A99FX PRO R2.0
DDR3 2X4GB
NVIDIA GeForce GTX 760
Brand new 750W power supply

Just replaced the power supply because I had the same issue. I also had the error on my other computer. The only thing that is the same is ram and the hard drive from my old build.
Debugging Details:
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BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: googledrivesyn

CURRENT_IRQL: f

ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) x86fre
 
Solution
If bios reset or update doesn't work, you might need to RMA your mobo.

Also - to test - see if your PC posts with the OS drive disconnected.

Mrdole

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Nov 23, 2014
5
0
4,510


I just realized that. I removed it and will see if the issue arises and report back.

Did not work
 

Mrdole

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Nov 23, 2014
5
0
4,510
So i got another error

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

IMAGE_VERSION:

FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x124_authenticamd_processor_cache

FAILURE_ID_HASH: {b533751b-676e-7546-bcdc-24e6c40d0064}

Followup: MachineOwner
 

Mrdole

Reputable
Nov 23, 2014
5
0
4,510


Reset My bios no errors so far. Will report back in a day.