[SOLVED] WHEA_UNCORRECTABLE_ERROR after install Radeon vídeo card drivers.

[Franksnake]

Hi, I hope you have a solution to this problem. I recently built my pc, everything was going well until I tried to install my Radeon 5700 xt drivers, in the middle of the installation it dies and throws the blue screen with the description "WHEA_UNCORRECTABLE_ERROR", then uninstall all video driver with DDU and the pc It works correctly again.

my pc:
asrock x370 gaming fatal1ty
corsair vengaence lpx ddr4 3000 mhz 2x8gb
Radeon rx5700 xt
Wb blue hdd 1tb
Lnz Sn series 750w

Sorry for my English, it's not my native language. I hope you can help me

 

[shadi shtaklef]

try with an older driver. if it also gives you a bluescreen then i think that your amd card is damaged and you need to take pc to a repair shop

 

[Colif]

where did you get drivers from? was this 1st time you install drivers for card? or an update?

can you try gpu in another PC? As above said, could be the card itself. If it errors during driver install and only runs fine without drivers, its likely the card itself

What brand is that PSU?

 

[Franksnake]

Thank you for your attention and help . I could solve it .
I had to install the latest Bios update and everything is working correctly. Beginner error: facepalm:

 

[Colif]

Cool. Glad you worked it out