Question "WHEA_UNCORRECTABLE_ERROR" BSOD ?

[jerm1nator]

Hello,

Built my friend's PC less than a month ago and has randomly experienced black screen restarts and occasional BSOD usually while playing Overwatch 2 with the following error: WHEA_Uncorrectable_Error.

Checking the Event Viewer I also show this:

A fatal hardware error has occurred.

Reported by component: Processor Core

Error Source: Machine Check Exception

Error Type: Bus/Interconnect Error

Processor APIC ID: 8

The details view of this entry contains further information.

Here is further detail of the error:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />

<EventID>18</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000000</Keywords>

<TimeCreated SystemTime="2023-08-05T00:18:45.2774686Z" />

<EventRecordID>2593</EventRecordID>

<Correlation ActivityID="{bc165f3c-4e98-43dc-8288-8c838b011b66}" />

<Execution ProcessID="4548" ThreadID="5072" />

<Channel>System</Channel>

<Computer>DESKTOP-LUCCIA</Computer>

<Security UserID="S-1-5-19" />

</System>

- <EventData>

<Data Name="ErrorSource">3</Data>

<Data Name="ApicId">8</Data>

<Data Name="MCABank">1</Data>

<Data Name="MciStat">0xbc800800060c0859</Data>

<Data Name="MciAddr">0x3b4e47b00</Data>

<Data Name="MciMisc">0xd01a0ffe00000000</Data>

<Data Name="ErrorType">10</Data>

<Data Name="TransactionType">256</Data>

<Data Name="Participation">0</Data>

<Data Name="RequestType">5</Data>

<Data Name="MemorIO">2</Data>

<Data Name="MemHierarchyLvl">1</Data>

<Data Name="Timeout">0</Data>

<Data Name="OperationType">256</Data>

<Data Name="Channel">256</Data>

<Data Name="Length">936</Data>

<Data Name="RawData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ata>

</EventData>

</Event>

Everything is essentially brand new, have tried to change memory/reseated it as well. Thought it was possibly a temp issue and upgraded to liquid cooling. Thought it might be an old Hard Drive so replaced with a SSD and still having random crash+restarts. I was reading it could possibly be a CPU low voltage due to old BIOS - using BIOS 4408... Built using pcpartpicker.com everything shows compatible and almost same build as mine (mine runs with no issues)

Mobo: ASUS TUF Gaming x570 Plus-wifi

CPU: AMD Ryzen 9 5900X

GFX: NVIDIA GeForce GTX 1060

RAM: 16 GB (2 x 8 GB) g.skill ripjaws 2666 mhz

SSD: Samsung QVO 870 SATA III 1 TB

PSU: Corsair RM750X (750 watts)

Windows 10 Home Edition

Any help would be much appreciated. Please let me know if any more info is needed.

 

[SyCoREAPER]

Clean Windows install?

 

[jerm1nator]

Clean Windows install?

Clean windows install.

 

[SyCoREAPER]

Three things come to mind. Drivers, including chipsets. Bent/Broken CPU pins. Mounting Pressure of the AIO. Once those have been ruled out try a BIOS update.

 

[jerm1nator]

Three things come to mind. Drivers, including chipsets. Bent/Broken CPU pins. Mounting Pressure of the AIO. Once those have been ruled out try a BIOS update.

Thanks, I will give it a try and follow-up!