Question whea_uncorrectable_error frequent BSOD

Jun 23, 2022
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I've been getting constant BSODs for the past 3 days after around 2-30 mins of usage. Not sure what seems to be triggering it because sometimes, I could just stay idle and it'll crash on its own. It crashes in Safe Mode as well.

Did chkdsk, dism, sfc, ran memtest86 (8 passes 0 errors). CrystalDiskInfo shows my SSD health is 78%. BlueScreenView says that ntoskrnl.exe, PSHED.dll, storport.sys has something to do with crashes.

Today, it crashed a few more times and is no longer creating new dump files (0% complete at BSOD) but luckily, I still have the previous 5 dump files before today. I have not done any overclocking.

Dump files:
https://cdn.discordapp.com/attachments/334757589550235658/989087722058686494/crashdump.zip

Laptop specs:
Asus TUF FX504GM
i7 8750H
GTX 1060 6gb
1x8gb DDR4-2666
Kingston RBUSNS8154P3128GJ (nvme SSD)
ST1000LX015 - 1U7172 (HDD)

I would also like to share that Reliability Monitor gave me this:
Source
Windows

Summary
Shut down unexpectedly

Date
‎22/‎6/‎2022 4:03 PM

Status
Report sent

Problem signature
Problem Event Name: BlueScreen
Code: 124
Parameter 1: 10
Parameter 2: ffff83883c0af028
Parameter 3: ffff83882738aaac
Parameter 4: ffff8388274b51a0
OS version: 10_0_19044
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19044.2.0.0.768.100
Locale ID: 17417

Extra information about the problem
Bucket ID: 0x124_16_GenuineIntel_DEVICEDRIVER_IMAGE_stornvme.sys
 
Last edited:
Feb 21, 2022
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I've been getting constant BSODs for the past 3 days after around 2-30 mins of usage. Not sure what seems to be triggering it because sometimes, I could just stay idle and it'll crash on its own.

Did chkdsk, dism, sfc, ran memtest86 (8 passes 0 errors). CrystalDiskInfo shows my SSD health is 78%. BlueScreenView says that ntoskrnl.exe, PSHED.dll, storport.sys has something to do with crashes.

Today, it crashed a few more times and is no longer creating new dump files (0% complete at BSOD) but luckily, I still have the previous 5 dump files before today. I have not done any overclocking.

Dump files:
https://cdn.discordapp.com/attachments/334757589550235658/989087722058686494/crashdump.zip

Laptop specs:
Asus TUF FX504GM
i7 8750H
GTX 1060 6gb
1x8gb DDR4-2666
Kingston RBUSNS8154P3128GJ (nvme SSD)
ST1000LX015 - 1U7172 (HDD)

I would also like to share that Reliability Monitor gave me this:
Source
Windows

Summary
Shut down unexpectedly

Date
‎22/‎6/‎2022 4:03 PM

Status
Report sent

Problem signature
Problem Event Name: BlueScreen
Code: 124
Parameter 1: 10
Parameter 2: ffff83883c0af028
Parameter 3: ffff83882738aaac
Parameter 4: ffff8388274b51a0
OS version: 10_0_19044
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19044.2.0.0.768.100
Locale ID: 17417

Extra information about the problem
Bucket ID: 0x124_16_GenuineIntel_DEVICEDRIVER_IMAGE_stornvme.sys
I'm having the same issues but atleast you're getting dumps, this has been happening to me for months and I cant even get past the startup menu on fall guys without WHEA_UNCORRECTABLE_ERROR, for some reason the only game I can run in Minecraft.
 
I am going to go with your cpu, your memory dumps are pointing to genuine intel drivers. You said you don't overclock cpu. So try going into bios and under exit reset settings to oringinal/optimal settings, save and restart. See if this helps at all. What kind of cooler do you have on the cpu? Have you checked the cpu temperatures?
 
Jun 23, 2022
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78% SSD health is concerning.
My bad, it's actually 74%. I've had this laptop for 4 years. I had less than 5gb of storage for the past year, less than 10gb for the past 2 years
Screenshots from HD Sentinel and CrystalDiskInfo



 
Last edited:
Jun 23, 2022
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10
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I am going to go with your cpu, your memory dumps are pointing to genuine intel drivers. You said you don't overclock cpu. So try going into bios and under exit reset settings to oringinal/optimal settings, save and restart. See if this helps at all. What kind of cooler do you have on the cpu? Have you checked the cpu temperatures?
Just tried resetting bios to optimal settings, unfortunately it still BSODs. I'm on a laptop, so, cooling is just copper pipes with fans. CPU temperature was around 50c when it crashed. Worth mentioning that it crashes in Safe Mode as well.
 
Jun 23, 2022
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I've decided to do a clean reinstall of windows 10 three days ago. It blue screened halfway through the installation process, but managed to complete the install process eventually. Unsurprisingly, it still blue screens I'm now also including the details from Event viewer from one of the critical errors. Hopefully it might give some clues if the problem lies on the SSD, CPU or something else entirely.
- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 8

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2022-06-28T01:14:41.9413767Z

EventRecordID 1944

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer LAPTOP-LKFLD5G9

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 292
BugcheckParameter1 0x10
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI true
CheckpointStatus 0
CsEntryScenarioInstanceIdV2 0
LongPowerButtonPressDetected false

Also, here are the other Event Viewer errors that show up.
 
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