When ever I log on to my profile in my laptop it opens but shows an empty black screen and nothing else

Khan_7

Commendable
Jul 29, 2016
1
0
1,510
When ever I log on to my laptop it show enter password and then an empty black screen appears thats it. Icons are not displayed
 
Solution
Hello Khan_7

Can you please confirm if you are able to do any other tasks such as launching any app or browsing the Internet?

You may want to create a new user account and try signing in to it to check if it is the user profile that is culprit.

Feel free to report back if further assistance is needed.

Cheers!! :)
Hello Khan_7

Can you please confirm if you are able to do any other tasks such as launching any app or browsing the Internet?

You may want to create a new user account and try signing in to it to check if it is the user profile that is culprit.

Feel free to report back if further assistance is needed.

Cheers!! :)
 
Solution