When I press the power on button my screen is black?

[Alfie G]

My laptop is on windows 10 it shows a black screen when I press the ower on button??

It's a Stone C5108

 

[Laptop_Nerd]

Hi

Please do try these troubleshooting steps that may help.

- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and old the power button for 20 seconds then try booting it up again.
- If this will not work proceed with reseating the RAM's, remove them all for couple of seconds then place them back in making sure everything is seated properly.
- If the laptop is on but there's still no display on the screen, connect an external monitor on it and see if you'll get any display from it.
- Do also try a different AC adapter that has the same voltage and see if it will boot up normally.
- If all these will not work the problem lies in the motherboard and if it's still under the factory warranty do contact the manufacturer for a repair.

 

[Alfie G]

Ill try

 

[Alfie G]

I have fixed it the ram was out of place