Question When I try to enable xmp profile on my bios my screen stays black after saving and exiting

Mar 19, 2021
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I bought an ibuypower pre built and the ram is 3200 mhz but it's stuck 2666mhz when I try to enable the xmp profile my screen just stays black I've made sure bios is fully updated and it'll run fine but anytime it try to update it the screen will just stay black

https://www.ibuypower.com/store/gaming-rdy-emrrg206
That's the pc I bought pls explain to me like I'm an idiot or any videos that might be able to help me