When i turn off my laptop i get BSOD according to event viewer. (further information below)

AdonosFlew

Reputable
Jul 11, 2015
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4,520
When I shutdown my laptop at nigh It takes about one minute to turn off after the display is shut down. The fan turn off and the power and hdd indicator led also turn off. Around 8 hours later when i wake up I open the lid of the laptop the laptops body is still warm around the CPU and HDD area. It's like it didn't even turn off completely and the cpu and/or hdd is still on and generating heat. When I press the power button nothing happens. I have to press the power button for about 5 seconds and press again to start the laptop. It's like I have to hard shutdown before able to start my laptop even after I shut it down 8 hours before??

When I open the event viewer It says that "the previous system shutdown was unexpected" "the system has restarted after an unplanned shutdown"

This happens almost every time when I shut down my laptop.

When try to turn it off by "sleep" it goes to sleep but after I turn it on its behave like a simple shutdown. My previously opened windows or programs aren't opened and the event viewer says the same "the previous system shutdown was unexpected" "the system has restarted after an unplanned shutdown".

When i checked the dmp files it shows after trying to "shutdown" and "sleep" I got a Blue Screen Of Death. However it's not a visible BSOD. My screen turn off after I press "shutdown" or "sleep" and the BSOD is not visible and without checking the Event viewer or BSOD report I wasn't even aware of it.

I think maybe the TP-Link wireless adapter causes this problem because of the BSOD report. I use the tp-link usb adapter because my built in Intel wifi adapters antanna cables are disconnected from the adapter and I can't see any wifi connections. Moreover when the laptop is on and I unplug my tp-link adapter from my laptop I get a BSOD referring to an atheros driver. This is a visible BSOD.

I get one of these two dmp reports all the time:

1.
==================================================
Dump File : 090716-28781-01.dmp
Crash Time : 2016. 09. 06. 16:10:13
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00005312
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff80e`827686e9
Caused By Driver : arusb_win7x.sys
Caused By Address : arusb_win7x.sys+e7d0
File Description : Atheros Extensible Wireless LAN device driver
Product Name : Driver for Atheros OTUS Network Adapter
Company : Atheros Communications, Inc.
File Version : 3.5.0.12 built by: WinDDK
Processor : x64
Crash Address : ntoskrnl.exe+14a0d0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\090716-28781-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 14393
Dump File Size : 385 652
Dump File Time : 2016. 09. 07. 5:58:28
==================================================
2.
==================================================
Dump File : 090816-35703-01.dmp
Crash Time : 2016. 09. 07. 16:13:56
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff802`05cc94b9
Caused By Driver : usbehci.sys
Caused By Address : usbehci.sys+c912
File Description : EHCI eUSB Miniport Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.14393.0 (rs1_release.160715-1616)
Processor : x64
Crash Address : ntoskrnl.exe+14a0d0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\090816-35703-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 14393
Dump File Size : 371 716
Dump File Time : 2016. 09. 08. 6:04:03
==================================================

Theres is exactly a day between the two reports. Usually I get the first, "arusb_win7x.sys" more than the second as a cause of BSOD.

Maybe the first report shows that the tp-link driver may cause the problems and the second report confirms it because it's a usb driver?? Could a simple usb wifi adapter cause such things as my problems???

Do you have any suggestions? If you need more information please ask.

Sorry if my post was a little bit chaotic, my English is not the best and I have so much to say.
 
Solution
Top one = Killer network card, either get them from laptop makers web site for laptop or you can try http://www.killernetworking.com/product-support/driver-downloads

second one is a Microsoft driver so actual cause isn't as obvious
can you do this:
Can you follow option one here: http://www.tenforums.com/tutorials/5560-bsod-minidump-configure-create-windows-10-a.html
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c/windows/minidump
copy that file to documents
upload the copy from documents to a cloud server and share the link here and someone with the right software to read dumps will help you fix it :)

Colif

Win 11 Master
Moderator
Top one = Killer network card, either get them from laptop makers web site for laptop or you can try http://www.killernetworking.com/product-support/driver-downloads

second one is a Microsoft driver so actual cause isn't as obvious
can you do this:
Can you follow option one here: http://www.tenforums.com/tutorials/5560-bsod-minidump-configure-create-windows-10-a.html
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c/windows/minidump
copy that file to documents
upload the copy from documents to a cloud server and share the link here and someone with the right software to read dumps will help you fix it :)
 
Solution