Question When I turn on my pc screen becomes black and horizontal lines apear

Aug 17, 2021
5
2
15
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It all started couple weeks ago when my computer started crashing randomly. When it crashes the monitor screen becomes black but computer still runs. It happens 2-3 times a day. Most of the time it crashes while iam playing video games or something is loading. Today it crashed second time and when I turned on my computer i saw that motherboard thing at the start and then my screen became black and horizontal lines apeared.

Pc specs:
AMD Ryzen 5 3600
RAM 16GB DDR4 3200MHz
MSI GeForce RTX 2060 Super
Motherboard - MSI B450 MORTAR MAX
 

kurdtnz

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Feb 24, 2020
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Ok, go to AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops and download the latest chipset driver for your board. And go to Official GeForce Drivers | NVIDIA for your GPU drivers. Ive never heard of your PSU and cant find much info on it,(which is never a good sign tbh,) But 'cheaping out' on your PSU is not a great idea and i'd definitely look into buying a better one. After you've downloaded your drivers, can you run userbenchmark ( Home - UserBenchmark ) and copy and paste a link to your results please.
 
Aug 17, 2021
5
2
15
0
Ok, go to AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops and download the latest chipset driver for your board. And go to Official GeForce Drivers | NVIDIA for your GPU drivers. Ive never heard of your PSU and cant find much info on it,(which is never a good sign tbh,) But 'cheaping out' on your PSU is not a great idea and i'd definitely look into buying a better one. After you've downloaded your drivers, can you run userbenchmark ( Home - UserBenchmark ) and copy and paste a link to your results please.
How should i download latest drivers? My screen is black.
 
Last edited:
Aug 17, 2021
5
2
15
0
Ok, go to AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops and download the latest chipset driver for your board. And go to Official GeForce Drivers | NVIDIA for your GPU drivers. Ive never heard of your PSU and cant find much info on it,(which is never a good sign tbh,) But 'cheaping out' on your PSU is not a great idea and i'd definitely look into buying a better one. After you've downloaded your drivers, can you run userbenchmark ( Home - UserBenchmark ) and copy and paste a link to your results please.
I think its because of the PSU because when i turned it off and then on my pc started with blue screen of death error and then turned on like a normal computer but 10mins later it crashed
 
Reactions: kurdtnz
Aug 17, 2021
5
2
15
0
Ok, go to AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops and download the latest chipset driver for your board. And go to Official GeForce Drivers | NVIDIA for your GPU drivers. Ive never heard of your PSU and cant find much info on it,(which is never a good sign tbh,) But 'cheaping out' on your PSU is not a great idea and i'd definitely look into buying a better one. After you've downloaded your drivers, can you run userbenchmark ( Home - UserBenchmark ) and copy and paste a link to your results please.
Oh I forgot the results: https://www.userbenchmark.com/UserRUn/45524261
 
Reactions: kurdtnz

kurdtnz

Respectable
Feb 24, 2020
1,388
214
1,890
64
Yeah, like we said, I think your biggest priority should be a better psu, the only thing that stands out on your results is that your M.2 only has 11GB free, which i believe maybe impacting your system a little and could of contributed to your results being 'incomplete.' But please get an opinion of one of the more experienced forum users before doing anything. good luck!
 
Reactions: 0kers

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