When trying to play a game I get an error saying "System thread exeption not handled"

Jul 15, 2018
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Every time I try to play a game I get an error saying "System thread not handled." After my computer restarts and I try playing the game it works. But everytime I shut down my computer for a while, then boot it back up and try to play that game I get the same error. What should I do?
 
Solution
Please add the directory C:\Windows\Minidump into a new ZIP or RAR file and share it here. Use any file hosting service you wish... OneDrive, Google Drive, Dropbox, etc. This will allow us to properly analyze the dumps to determine the cause.

If there are no Dump files present in C:\Windows\Minidump, please follow Option One at the following link, and use the Small Memory Dump option when setting the "Write debugging information" drop down menu:

https://www.tenforums.com/tutorials/5560-configure-windows-10-create-minidump-bsod.html

Alternatively, you can download this registry file to complete the change for you...

Colif

Win 11 Master
Moderator
Can you follow option one on the following link - here
and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD

that creates a file in c windows/minidump after the next BSOD
copy that file to documents
upload the copy from documents to a cloud server and share the link here and someone with right software to read them will help you fix it :)
 
Jul 15, 2018
2
0
10


For some reason the file is empty. Did I do something wrong? https://ibb.co/jWC8UJ
 
Please add the directory C:\Windows\Minidump into a new ZIP or RAR file and share it here. Use any file hosting service you wish... OneDrive, Google Drive, Dropbox, etc. This will allow us to properly analyze the dumps to determine the cause.

If there are no Dump files present in C:\Windows\Minidump, please follow Option One at the following link, and use the Small Memory Dump option when setting the "Write debugging information" drop down menu:

https://www.tenforums.com/tutorials/5560-configure-windows-10-create-minidump-bsod.html

Alternatively, you can download this registry file to complete the change for you:

https://www.tenforums.com/attachments/tutorials/17693d1429994544-bsod-minidump-configure-create-windows-10-a-create_minidump_on_bsod.reg
 
Solution

Colif

Win 11 Master
Moderator


Have you had a BSOD since you set up minidumps? Won't be anything there before then. Did you change the view to show hidden files/folders?

if so, here are the reasons why it might not create one
Cause
There are several reasons why the Memory.dmp file is not being created when your computer encounters a STOP message:
- The Memory.dmp file already exists and the option Overwrite Any Existing File (found in Control Panel System) is not selected. It is a good idea to leave this box checked and to move or copy the current Memory.dmp file.
- The paging file on the boot drive is not large enough. To use the "Write Debugging Information To" feature to obtain a complete memory dump file, the paging file on the boot drive must be at least as large as physical memory + 1 MB. When you create a kernel memory dump file, the file is usually around one-third the size of the physical memory on the system. Of course, this quantity will vary, depending on your circumstances.
- The paging file is not on the %systemroot% partition. When the STOP error occurs, the system crash dump is written out to the pagefile on the root of the %systemroot% drive.
- There is not room for the Memory.dmp file in the path specified in Control Panel for writing the memory dump.
- It is possible that the SCSI controller is bad or the system crash is caused by a bad SCSI controller board.
- If you specify a non-existent path, a dump file will not be written. For example, if you specify the path as C:\Dumpfiles\Memory.dmp and no C:\Dumpfiles folder exists, a dump file will not be written.

Note The administrator can configure the computer to generate system event log and to send alerts to specific computers or users upon a system crash. This is a very useful feature of Windows for monitoring systems for system crashes when away from computers and when system configured for automatic reboot.

https://support.microsoft.com/en-au/help/130536/windows-does-not-save-memory-dump-file-after-a-crash