- Sep 23, 2020
- 1
- 0
- 10
A week ago my wireless mouse started having problems ( Couldn´t go to the places I wanted to, would be on top of the google icon to open it, but it wouldn´t open, and the mouse icon wouldn't change to select)
My pc is old or anything, i think my mouse might be affected by some kind o virus/malware.
Just in case, I ran windows defender and Malwarebytes, it did have some red flags, fixed that, but the mouse was still failing sometimes.
So I tried my dad´s mouse ( also wireless) and it did work perfectly. But when he tried to use it on his computer now, it didn´t work until he restarted the computer.
Yesterday I tried my mum´s mouse (wireless too) and the same thing happened, she couldn´t use it until she restarted.
But now it got worse, I borrowed my dad´s mouse since we thought it wasn´t a big deal, but twenty minutes ago, while surfing through the internet, the mouse stopped working, I turned it off and then on, and it worked fine again, but just a minute later the same happened again. Until I finally tried unplugging the usb, but when i plugged it back in, the mouse wasn´t moving. I then proceed to try the same mouse with another computer, and the mouse wasn´t moving either. Then proceeded to try my mum´s mouse again. but didn´t work, and now it doesn´t work with other computers as well.
I'm really worried, could someone please help me with this? I know it´s a lot, but I don´t know what else to do, virus and malware scanners say I´m fine and I haven´t found anything helpful on the internet.
Anything would be appreciated
EDIT>
hardware:
ASUS B-450 MOTHERBOARD
RYZEN 5 3500
RX 5700
16 GB RAM 3000 MHZ
600 W PSU
OS: Windows 10 pro
The three mouses are all from different brands, 2 of them use batteries, one is rechargeable (all use dongles), but they were affected differently. I can use my current mouse but it bugs sometimes and I lose the ability, say, for example, open chrome, or go to another tab. Though I have found I fix for that, whenever this happens, I press control+alt+delete, and then, when I press cancel, the "bug" disappears. But my dad´s mouse was affected much differently today, it works, but the system doesn´t pick up on some clicks.
I can´t check the other mouse right now, but I´ll update when I can.
My pc is old or anything, i think my mouse might be affected by some kind o virus/malware.
Just in case, I ran windows defender and Malwarebytes, it did have some red flags, fixed that, but the mouse was still failing sometimes.
So I tried my dad´s mouse ( also wireless) and it did work perfectly. But when he tried to use it on his computer now, it didn´t work until he restarted the computer.
Yesterday I tried my mum´s mouse (wireless too) and the same thing happened, she couldn´t use it until she restarted.
But now it got worse, I borrowed my dad´s mouse since we thought it wasn´t a big deal, but twenty minutes ago, while surfing through the internet, the mouse stopped working, I turned it off and then on, and it worked fine again, but just a minute later the same happened again. Until I finally tried unplugging the usb, but when i plugged it back in, the mouse wasn´t moving. I then proceed to try the same mouse with another computer, and the mouse wasn´t moving either. Then proceeded to try my mum´s mouse again. but didn´t work, and now it doesn´t work with other computers as well.
I'm really worried, could someone please help me with this? I know it´s a lot, but I don´t know what else to do, virus and malware scanners say I´m fine and I haven´t found anything helpful on the internet.
Anything would be appreciated
EDIT>
hardware:
ASUS B-450 MOTHERBOARD
RYZEN 5 3500
RX 5700
16 GB RAM 3000 MHZ
600 W PSU
OS: Windows 10 pro
The three mouses are all from different brands, 2 of them use batteries, one is rechargeable (all use dongles), but they were affected differently. I can use my current mouse but it bugs sometimes and I lose the ability, say, for example, open chrome, or go to another tab. Though I have found I fix for that, whenever this happens, I press control+alt+delete, and then, when I press cancel, the "bug" disappears. But my dad´s mouse was affected much differently today, it works, but the system doesn´t pick up on some clicks.
I can´t check the other mouse right now, but I´ll update when I can.
Last edited:
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