White horizontal lines after surge protection forced restart

[rolisz]

Hi!

I have a new build (1 month old) and today I finally got some time to start playing some games. 5 minutes after I started Hitman Absolution, my computer turned off. After I turned it back on, it said something about the computer having stopped because the motherboard (ASUS Z97-PRO (LGA 1150, Z97, ATX)) having detected some power surge issues from the PSU (Corsair AX860 (860W)). After I pressed a button, it continued into starting, but white lines appeared on the monitor, like this:

I searched around a bit and most similar problems seem to be because of the graphics card getting fried. I have an ASUS GTX 980 STRIX (GM204, 4GB). I moved around the graphics card to another slot, I reseated the RAM, used different power connectors from the PSU to the graphics card, the problem still persists. I tried using the built-in graphics card from the processor and that works fine, so it's not the display cable or the monitor.

Anyone have any tips or suggestions for what to try before I try to take it back to warranty? Also, could it be that the PSU is also defective because it sent that surge? How could I check that?

Thanks in advance,
Roland

 

[Dark Lord of Tech]

Most of the time it's a card gone bad.

You have a great PSU . doubt it's bad.

 

[Moore52]

Exactly the same thing just happened to my Asus GTX 980 Striix. I am running a Seasonic G650 with a Asus Deluxe z170 and 6700K. The system turned off and rebooted informing me of a power surge that was not reflected in anything else. (I have surge strips and circuit breakers that should pop in that situation.) The reboot then looked exactly like the screenshot you posted above. The cards now pretty much seems broke. Did you ever get anywhere with yours? I tested the PSU and my tester reports it as fine. Will get a friend to chuck it on his oscilloscope tomorrow but PSU doesn't appear to be the culprit.

 

[rolisz]

Exactly the same thing just happened to my Asus GTX 980 Striix. I am running a Seasonic G650 with a Asus Deluxe z170 and 6700K. The system turned off and rebooted informing me of a power surge that was not reflected in anything else. (I have surge strips and circuit breakers that should pop in that situation.) The reboot then looked exactly like the screenshot you posted above. The cards now pretty much seems broke. Did you ever get anywhere with yours? I tested the PSU and my tester reports it as fine. Will get a friend to chuck it on his oscilloscope tomorrow but PSU doesn't appear to be the culprit.

I sent it back for repairs. I never had any problems with the replacement one.

 

[Moore52]

Thanks for answering. I think i will do likewise.