White line bottom of monitor

[yojunhao]

Hello everyone 🙂

I have an issue with my monitor Benq XL2720. There is a tiny white line on the bottom of my monitor that is 75% long.

It disappears when I am in BIOS. I tried to take a screenshot to show the line, but it does not appear in screenshots either. Could this be dead pixels or not? Anyone able to provide some advice?

Thank you.

 

[Endre555]

If it disappears when you're in the bios than it's not a pixel issue. Try reinstalling gpu drivers.

 

[ElectrO_90]

If it disappears when you're in the bios than it's not a pixel issue. Try reinstalling gpu drivers.

I'd say its got to be driver as well, but use DDU to uninstall drivers. Just google it, if you don't know what it is then follow the onscreen prompts.
Also download the DRIVER from original source, like AMD or NVIDIA website

 

[yojunhao]

thank you both for the help. I bought a new wire and the line is gone. I guess the vgi dlink is faulty.

edit: my mistake, there was no white line when it was 60hz settings. When I set it to 144hz, the white line reappear. I have also reinstalled my driver, the line is still there

 

[ElectrO_90]

Sounds like a fault with the monitor, as it cannot handle the 144HZ
Either send it back under warranty or try and reduce the frequency to 120hz see if that helps