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Question White VGA Light on Asus motherboard ?

Feb 16, 2021
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I have been having an issue for a few months now in which my PC would crash randomly. Not a BSOD, the audio playing would freeze up, the screen would freeze then cut out/go black. Then the PC would restart, but it wouldn't boot, not even to BIOS. There is always a white Q-LED present, and the error code has always been B2, or if i have CSM disabled, 97. Sometimes after the crash, my PC reverts CSM settings to normal. And sometimes, the q-codes would display as if it were a normal boot, and would eventually display the normal AA, but the white Q-LED light would still be present and I would get no reactions from my monitor at all. The only way I have been able to boot past this white light of death is by reseating the ram and after numerous tries, I would get into the system. I have bought two separate sticks of ram and placed them into the motherboard to see if the ram was faulty, and I kept getting the same issue. So I have cleared the issue being the ram. Any recommendations on what I should do?

System Specs:

CPU: AMD Ryzen 7 2700X (Pinnacle Ridge, PiR-B2)
3700 MHz (37.00x100.0) @ 4116 MHz (41.25x99.8)
Motherboard: ASUS CROSSHAIR VI HERO
BIOS: 8002, 03/09/2021
Chipset: AMD X370 (Promontory)
Memory: 16384 MBytes @ 1596 MHz, 16-18-18-36
- 8192 MB PC17000 DDR4 SDRAM - Corsair CMK16GX4M2B3200C16
- 8192 MB PC17000 DDR4 SDRAM - Corsair CMK16GX4M2B3200C16
Graphics: MSI RTX 2060 Ventus XS 6G
NVIDIA GeForce RTX 2060, 6144 MB GDDR6 SDRAM
Drive: ADATA SU800, 250.1 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: ST1000DM010-2EP102, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
Sound: NVIDIA TU106 - High Definition Audio Controller
Sound: AMD Zen - HD Audio Controller
Network: Intel I211AT Copper (Pearsonville) Network Adapter
Network: Atheros/Qualcomm QCA6174 802.11ac Wireless Network Adapter
OS: Microsoft Windows 10 Professional (x64) Build 19043.1052
 
Feb 16, 2021
14
0
10
0
I have been having an issue for a few months now in which my PC would crash randomly. Not a BSOD, the audio playing would freeze up, the screen would freeze then cut out/go black. Then the PC would restart, but it wouldn't boot, not even to BIOS. There is always a white Q-LED present, and the error code has always been B2, or if i have CSM disabled, 97. Sometimes after the crash, my PC reverts CSM settings to normal. And sometimes, the q-codes would display as if it were a normal boot, and would eventually display the normal AA, but the white Q-LED light would still be present and I would get no reactions from my monitor at all. The only way I have been able to boot past this white light of death is by reseating the ram and after numerous tries, I would get into the system. I have bought two separate sticks of ram and placed them into the motherboard to see if the ram was faulty, and I kept getting the same issue. So I have cleared the issue being the ram. Any recommendations on what I should do?

System Specs:

CPU: AMD Ryzen 7 2700X (Pinnacle Ridge, PiR-B2)
3700 MHz (37.00x100.0) @ 4116 MHz (41.25x99.8)
Motherboard: ASUS CROSSHAIR VI HERO
BIOS: 8002, 03/09/2021
Chipset: AMD X370 (Promontory)
Memory: 16384 MBytes @ 1596 MHz, 16-18-18-36
- 8192 MB PC17000 DDR4 SDRAM - Corsair CMK16GX4M2B3200C16
- 8192 MB PC17000 DDR4 SDRAM - Corsair CMK16GX4M2B3200C16
Graphics: MSI RTX 2060 Ventus XS 6G
NVIDIA GeForce RTX 2060, 6144 MB GDDR6 SDRAM
Drive: ADATA SU800, 250.1 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: ST1000DM010-2EP102, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
Sound: NVIDIA TU106 - High Definition Audio Controller
Sound: AMD Zen - HD Audio Controller
Network: Intel I211AT Copper (Pearsonville) Network Adapter
Network: Atheros/Qualcomm QCA6174 802.11ac Wireless Network Adapter
OS: Microsoft Windows 10 Professional (x64) Build 19043.1052
SOLVED
i just switched the slot that the GPU was in. The GPU was in the second slot of my X370 motherboard, when i moved it to the first slot, there were no more issues.
 

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